We spent two nights at the Crowne Plaza as part of a reunion event. Check-in was fine until I tried to find the elevator. I asked the desk clerk and she said turn and go down the hall. I couldn't figure out which hallway to turn into. Then I came to the elevators for the meeting rooms which did not go up to my floor. I asked three times before I finally found the elevator. A map and more signage would certainly help this situation.
Our room was nice and we had no complaints. We were disappointed there was no indoor pool or hot tub. The outdoor pool looked nice but we did not have nice weather. Considering how many months Illinois is cold, this doesn't seem like a very wise choice.
The meeting room and food were very good for our dinner and dance.
Breakfast was included with our room. Note this is not always the case. The breakfast buffet was very good with fresh fruits, scrambled eggs, bacon, etc. and we even had a waitier who brought us coffee and juice.
I expected more from a Crowne Plaza. We would probably not choose to stay here again unless it was for a meeting.More
- 1 (847) 242-2804
- Free Wifi
- Free parking