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“Couples Retreat in Lombard”

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Embassy Suites by Hilton Chicago Lombard Oak Brook
Ranked #2 of 10 Hotels in Lombard
Certificate of Excellence
Reviewed 4 weeks ago

We recently had a two night stay for a couples retreat and the customer service of the staff exceeded expectations. The rooms were very clean and the location was excellent for shopping and dinning options. A nice location for a weekend getaway.

Room Tip: Get a room away from interstate I88 and the outside noise level will be much lower.
See more room tips
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank arnoldr792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak Brook, responded to this reviewResponded 4 weeks ago

Hello arnoldr792,

Thank you for taking the time to review our hotel. We appreciate the great feedback. I am glad to hear that our staff 's service exceeded your expectations. Our staff does pride themselves in providing our guests with the best service in Lombard, so I will be happy to share with them.

Thank you for staying with us. Hope to see you again soon on your next trip to Lombard.

Sincerely,

Neil DeGuia
General Manager
neil.deguia@hilton.com
630-971-4550

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Reviews (216)
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23 - 27 of 217 reviews

Reviewed 4 weeks ago

I would visit and recommend this Hotel the Staff are friendly and the quality of service is good. The Hotel is neat and tidy and the complementary snack bar in the room is most welcoming. The location is across from a shopping centre with ample amenities for shopping and food.

  • Stayed: September 2017, travelled on business
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    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank 554shaunm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak Brook, responded to this reviewResponded 4 weeks ago

Hello 554shunm,

Thank you for taking the time to review our hotel. We are glad to hear you found our hotel to have friendly staff and clean rooms. We completely understand how important good service and clean rooms means to a guests stay, so we do our best to make sure we set high expectations for ourselves. We appreciate you choosing us and hope to see you again soon on your next trip to Lombard.

Sincerely,

Neil DeGuia
General Manager
neil.deguia@hilton.com
630-971-4550

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Embassy Suites has been one of my favorite hotels since I was a little girl and they've always provided friendly quality service and great breakfast. Recently, I stayed for my birthday and I absolutely enjoyed my stay at Embassy Suites!!!! From the time of check-in to check-out my experience was wonderful. I was extremely satisfied with the friendliness of the staff and the cleanliness of my room.

  • Stayed: September 2017, travelled as a couple
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Thank Andrelld17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak Brook, responded to this reviewResponded 4 weeks ago

Hello Andrelld17,

Thank you for taking the time to review our hotel. We appreciate the "5" STAR rating. I am glad to hear we have been your favorite hotel for years. I look forward to sharing your feedback with our staff.

We look forward to seeing you again soon.

Sincerely,

Neil DeGuia
General Manager
neil.deguia@hilton.com
630-971-4550

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

An excellent Embassy Suites property. Clean and lovely. The lobby has little alcoves to enjoy your free cocktails in the evening. The food is pretty good and the beds are comfy! But then again I am a loyal loving Hilton Fan!

  • Stayed: September 2017, travelled as a couple
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Thank Branco2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak Brook, responded to this reviewResponded 4 weeks ago

Hello Branco2012,

Thank you for taking the time to review our hotel. We appreciate the "5" STAR rating. I am so glad to hear that you are a loving Hilton fan. We are glad that you chose to stay with us and hope to see you again soon on your next trip to our area.

Take care,

Neil DeGuia
General Manager
neil.deguia@hilton.com
630-971-4550

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The place was attractive and the staff was attentive and eager to please. The food was above average and the bar service was excellent. Then rooms have been remodeled since our last visit and were attractive and designed with comfort in mind.

  • Stayed: September 2017, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak Brook, responded to this reviewResponded 4 weeks ago

Hello Dennis D,

Thank you for taking the time to review our hotel. We appreciate the "5" STAR rating. Please let me know if there is anything else we can do to further enhance a future stay. We hope to see you again soon on your next trip to Lombard.

Sincerely,

Neil DeGuia
General Manager
neil.deguia@hilton.com
630-971-4550

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chicago Lombard Oak Brook

Address: 707 East Butterfield Road, Lombard, IL 60148-5614
Phone Number:
Region: United States > Illinois > DuPage County > Lombard
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
Price Range: ₹ 7,753 - ₹ 13,942 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Lombard Oak Brook 3.5*
Number of rooms: 262
Official Description (provided by the hotel):
Our newly renovated Embassy Suites Chicago Lombard Oak Brook hotel is ideally located near shopping, dining and entertainment. Be the first to experience our newly renovated two-room suites and enjoy a relaxing stay in Chicago - Lombard. Whether business or leisure brings you to Chicago - Lombard, we look forward to sharing our hotel and our city with you. Our new restaurant, Stacks Grilled Cheese & Bar is open daily and we look forward to serving you. ... more   less 
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Also Known As:
Embassy Suites Hotel Chicago
Embassy Suites Lombard
Lombard Embassy Suites

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