I would use this facility again if I were visiting the Chicago area. I don't like the congestion of the city. The staff were polite and professional. Enjoy not having to pay for parking at a hotel. This savings and breakfast make staying at ES a bargain. The best people encountered were the housekeeper and maintenance personnel that assisted me with the room on 2 Aug; I had a problem with the coffee maker and refrigerator. Sorry, I didn't get their names. The breakfast on-demand cooks were all great; one of my reasons for staying at ES hotels. The room was well appointed. I appreciate the gestural snacks; that was a nice touch. I was told they were given in response to the initial issues I had with my room which were both taken care of within 30 minutes. of me identifying the problems. Only complaint is that the gym sign discussing age limits should be at the door. One day it became like a child care spot. Parents just letting their young ones in the gym without supervision. When there was supervision, the kids were not annoying. However, when allowed to return without their parents, they became unruly. Advocate supervision by parents; not young cousins. Nonetheless, the gym was clean, well stocked, and comfortable. Would suggest getting the TVs on the treadmills repaired. Best part is that the gym did not smell bad. I pool and hot tub were clean too and well stocked with towels and places to sit. Location is great; more than enough food options outside of the city. This was a really great experience. Would recommend to anyone visiting Chicago.
- Official Description (provided by the hotel):
- Our newly renovated Embassy Suites Chicago Lombard Oak Brook hotel is ideally located near shopping, dining and entertainment. Be the first to experience our newly renovated two-room suites and enjoy a relaxing stay in Chicago - Lombard. Whether business or leisure brings you to Chicago - Lombard, we look forward to sharing our hotel and our city with you. Our new restaurant, Stacks Grilled Cheese & Bar is open daily and we look forward to serving you. ... more less
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- Also Known As:
- Embassy Suites Hotel Chicago
- Embassy Suites Lombard
- Lombard Embassy Suites