I came late at hotel 11 pm, was made waiting for 20 mins as rooms not ready. by 11.30 i entered room, after bath was searching for dustbin and could not find one in room, extra blanket and pillow were on sofa set. then i wanted to keep my cloths in wardrobe, i saw water leakage there and dustbin was placed to collect leaking water. ( so they knew problem in room).
i had no capacity to fight at night 12 now and change room or anything, stayed in same room for night and next day morning when i asked front desk they apologized and gave me other room. Ultimately they gave 10k points in my membership to compensate. But this is not you would expect from Hyatt's. I was feeling like I am in some cheap motel instead.
I dont recommend this place. Lots of good hotels nearby with better service and rooms, Hyatt must do something about this hotel soon, it needs betterment.More
- Free Wifi
- Free Parking