We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Only a couple years old but going downhill a little”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Hotel & Suites Lake Zurich-Barrington
Ranked #1 of 1 Hotels in Lake Zurich
Certificate of Excellence
Toledo, Ohio
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Only a couple years old but going downhill a little”
Reviewed 15 January 2012

This is a very new hotel but the maintenance is dropping off a bit. Looks like housekeeping cuts corners. All in all pretty okay. Like all Holiday Inn Express, the free breakfast is horrible and the coffee is cold, weak, and disgusting. Starbucks 100 feet outside the front door though

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuniorJuniorBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

160 reviews from our community

Traveller rating
    104
    37
    12
    6
    1
See reviews for
54
26
13
52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mount Prospect, Illinois
1 review
Reviewed 14 January 2012

I live in the area and was looking to have a nice weekend getaway with my girlfriend. I weighed the local options and decided on this hotel based on conversations with acquaintances, positive reviews, and great reputation of the brand.

This hotel not only met but far exceeded my expectations. The personal service was comparable to a 4 star, downtown locations I frequent. The hotel was amazingly clean, the staff was phenomenal, the location was great, the room was spotless, and the 24 hour hot tub was a unique bonus! Additionally, the suite I had the privy of staying in had its own hot tub, amazing!

I would recommend this hotel to anyone; whether just passing through, a romantic evening, or business event. A steal! I would rate it an A++

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 1 January 2012

The good:
1) Nice room.
2) Average breakfast

The bad:
1) Location - It is set back in a strip mall type location. Several people who attended my wedding had trouble spotting it.
2) I gave them over 20 booked rooms and they were unable to provide me a free room or even shuttle service for the times I needed (unlike other area hotels). The big problem is they only have one shuttle that runs.
3) Internally, there is no communication as I received multiple calls about the shuttles from different people.

Overall, I regret not booking the Hampton Inn. They provide a free room for the bride and groom and offer shuttle service.

Room Tip: Try the Hampton Inn.
See more room tips
  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Woogie41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn Z, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review, 10 January 2012
We appreciate your feedback and value your comments. I am so sorry to hear of any inconveniences that you or your guests had during their stay. The hotel prides it’s self on handling numerous weddings annually and I am so sorry to hear that your stay fell below your expectations. We are committed to delivering uncompromising service to each and every guest and I would like the opportunity to further discuss this with you. I do not have any contact information regarding who you are and I would love to assist you in any way I can. Please contact me at your earliest convenience.

Sincerely,

Jessica Neville
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
2 reviews
Reviewed 15 December 2011

The hotel was clean, and the employees were very helpful with local information. The food bar was excellent. We had and enjoyable four day stay while in Lake Zurich attending a wedding. The hotel van would take us to the mall and pick us up after the shopping was finished.
R & S

Room Tip: Book early, stay on upper floors.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbury, Minnesota
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 November 2011

We stayed here 3 nights as this was the host hotel for the Norge Ski Club located in nearby Fox River Grove, IL. The hotel is very clean and the rooms were great! The beds were very comfortable and the pillows were awesome - I usually travel with my own bed pillow and forgot it this time! The breakfast was decent The Pool is big and the kids had fun! The only downfall I felt is that the hotel is set back away from the road behind some other businesses, so it is hard to see and find at first. We will definitely stay here again for our next trip to the Norge Ski Club!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KrisE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nev_3, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review, 23 December 2011
Thank you for your great feedback. It was a pleasure having the Norge Ski attendees and participants as our guests. We look foward to serving you again next year and hope you will have just as great (if not better) of an experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lake Zurich
6.5 km away
Hampton Inn and Suites Chicago Deer Park
14.5 km away
Holiday Inn Crystal Lake
Holiday Inn Crystal Lake
#1 of 4 in Crystal Lake
269 reviews
5.4 km away
Americas Best Value Inn Barrington
Show Prices
Show Prices
Show Prices
15.7 km away
Country Inn & Suites By Carlson, Crystal Lake
14.3 km away
Hilton Garden Inn Hoffman Estates
10.6 km away
Courtyard Chicago Arlington Heights/North
Courtyard Chicago Arlington Heig...
#3 of 10 in Arlington Heights
128 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Lake Zurich-Barrington? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Lake Zurich-Barrington

Property: Holiday Inn Express Hotel & Suites Lake Zurich-Barrington
Address: 197 S Rand Rd, Lake Zurich, IL 60047-2275
Phone Number:
Region: United States > Illinois > Lake County > Lake Zurich
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lake Zurich
Price range (per night): ₹ 8,723 - ₹ 11,630
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lake Zurich-Barrington 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites in Lake Zurich - Barrington, IL. Situated in the northwest suburbs of Chicago, IL, Holiday Inn Express & Suites in Lake Zurich - Barrington is located off Hwy 12 and State Route 22, with easy access to the communities of Barrington, Palatine, Crystal Lake, Vernon Hills and Mundelein. Our leisure travelers will love the Holiday Inn Express & Suites Lake Zurich - Barrington's close proximity to Concorde Banquets and the Lakeside Family Sports Complex. In the heart of Lake County visitors will find our hotel ideally situated to enjoy the many recreational activities of the area. In addition, just a short drive from the hotel will give you access to all that downtown Chicago has to offer. Our Lake Zurich - Barrington hotel is close to several corporate offices, including ECHO Inc, CF Industries, Siemens, Motorola and Baxter. We are proud to offer free high-speed wired and wireless Internet access throughout our hotel, a 24-hour business center for all your business-related needs, meeting space and an indoor pool and whirlpool area. Our hotel in Lake Zurich offers a number of unexpected amenities in a comfortable setting. Come Stay Smart with us at our centrally located Holiday Inn Express & Suites Lake Zurich - Barrington hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, IHG, Expedia and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Lake Zurich-Barrington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Lake Zurich-Barrington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing