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“Anniversary Weekend”

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Eaglewood Resort & Spa
Ranked #2 of 5 Hotels in Itasca
Certificate of Excellence
GreenLeadersSilver level
Chicago, Illinois, United States
1 review
“Anniversary Weekend”
Reviewed 27 February 2012

We visited the Eaglewood Resort and Spa for our 14 year anniversary. From the beginning the trip we had a wonderful experience. We chose the Romance getaway package which has a 6PM check in time and we arrived at 5pm. When we arrived we were surprised that we were able to check in early and get settled into our room before 6pm.

That night for dinner we decided to go downstairs to the Prairie River Restaurant. The service that we received from our server Steven Zagel made the trip for us. Steven was very attentive to our every need, from his suggestions of entrees to his cocktail creations that he made for us. We were so impressed with the service that we received from Steven that we made it a point to come back to the restaurant the next day after we checked out of the resort.

While at the resort we visited the spa for an hour long swedish massage. The experience at the spa was very relaxing and is just what we needed.

We will definitely will be back in the future.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesReece, General Manager at Eaglewood Resort & Spa, responded to this review, 28 February 2012
Thank you for your kind comments, rest assured I will share them with Steven and the rest of the team. We appreciate the opportunity you gave us to be of service on this special occasion and we look forward to seeing you in the near future.
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585 reviews from our community

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Rating summary
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (140)
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English first
Chicago, Illinois
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 February 2012

We had a nice time at the resort. Staff there was especially friendly and helpful. Especially after a mishap with red wine in our room. Housekeeping helped with the clean up and the room was as good as new! All the staff were outstanding.

We were celebrating our anniversary weekend, and they sent up chocolates and champange with a sweet card to help us celebrate. Yumm! Very appreciated and unexpected!

The room on the eight floor was nice, and overlooked the golf course for the nearby country club. The bed was very firm and no pillow selection. It was a walk across the parking lot for the pool and bowling ally, so everything had to be lugged over unless you are a sprinter. Would be fine in the summer.

The golf course was beautiful! There is not a lot to do in the surrounding area.

Room Tip: Try to get an upper floor in one of the towers with a golf course view. Otherwise you will be looki...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Deb_H_815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesReece, General Manager at Eaglewood Resort & Spa, responded to this review, 28 February 2012
Thank you for your kind comments regarding your stay with us, rest assured I will share your feedback with the team. We hope we have the pleasure to be of service in the not too distant future. Best regards
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Oakbrook Terrace, Illinois
Level Contributor
119 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 20 February 2012

This is my 2nd time staying at Eaglewood. Got in on a good rate for the weekend and I guess I won't complain much about the "resort fees" charged especially for PARKING, which is absolutely absurd. This place has plenty of parking but I guess they make up for it because they give you free water in your rooms. The rooms were nice and roomy. I did go to the Prairie restaurant in the lower level. Steven and Christian were great. Food was good but nothing to shout about. This visit I didn't go to the spa or go to the pool area mainly because it is in a totally different building. The weather was chilly and it just didn't seem feasible to me to do venture off. For what we were going to do, and the rate we received for the weekend, it was a good overall deal.

Again, I just don't agree with the "resort fee" charged daily for JUST IN CASE you use the amenities LIKE PARKING. Plus -- there aren't other options for parking unless you park in someone's driveway because the facility is literally in a residential area.

Room Tip: We had connecting rooms which helped. We stayed on the main level of the resort.
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  • Stayed February 2012, travelled with family
    • Value
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Helpful?
Thank Tracey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesReece, General Manager at Eaglewood Resort & Spa, responded to this review, 21 February 2012
Thank you for the feedback regarding your recent stay at Eaglewood. We appreciate hearing the positive as well as the areas in need of improvement. Your kind comments about Christian and Steven will be shared with them. I would like to address the “Amenity Fee” issue – in addition to parking the fee includes bottled waters, in-room internet access and use of the fitness center. Thank you again and we hope to be of service in the future.
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Springfield, Illinois
2 reviews
Reviewed 6 February 2012

We just completed our third retreat at eaglewood and cannot say enough about the staff, to a person, the clean rooms, the fabulous food, great tech support, beautiful scenery. This is our third year and I just wish we could have every meeting there. I strongly recommend this resort for any meetings or events. Not one thing to suggest for improvement!

Room Tip: All have nice views. Beds and linens are immaculate, rooms are spacious.
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  • Stayed February 2012, travelled on business
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Helpful?
Thank Bonnie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesReece, General Manager at Eaglewood Resort & Spa, responded to this review, 8 February 2012
We always value feedback provided by our guests and appreciate the extra time you have taken to provide this information. I have shared this message with everyone at Eaglewood and we are pleased to read your stay was an enjoyable experience at Eaglewood Resort. Looking forward to year 4!
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Chicago, IL
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 January 2012

Once again the staff at Eaglewood made our Scrapbook Weekend event a success. Making sure all the women had their supplies at their tables, adjusting temperature, lights, wheelchairs, coffee, anything we needed. We are always grateful for their wonderful service. The room we were in was beautiful, the sleeping rooms very comfortable and cozy and the restaurant buffets yummy. Keep up the great work and we'll see you in April!! Thea W.

Room Tip: Rooms in the south tower are closer to the rooms we scrap in.
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
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    • Rooms
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Helpful?
Thank scrapdoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesReece, General Manager at Eaglewood Resort & Spa, responded to this review, 31 January 2012
Thank you for your kind comments regarding your stay at Eaglewood this past weekend, rest assured I will share your sentiments with our team. We appreciate you choosing us for your event and look forward to welcoming you back very soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eaglewood Resort & Spa

Property: Eaglewood Resort & Spa
Address: 1401 Nordic Rd, Itasca, IL 60143-2499
Phone Number:
Region: United States > Illinois > DuPage County > Itasca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Itasca
Price range (per night): ₹ 10,380 - ₹ 16,414
Hotel Class:4 star — Eaglewood Resort & Spa 4*
Number of rooms: 295
Official Description (provided by the hotel):
Upscale accommodations, luxurious amenities, technologically advanced conference facilities. Golf course and wellness spa. Newly renovations spacious, mission style guestrooms with mellow golds, deep reds and rich greens used throughout. ... more   less 
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Also Known As:
Eaglewood Resort And Spa Chicago
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il

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