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Hilton Garden Inn Hoffman Estates
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Reviews (873)
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543
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All reviewsfront deskroom was cleanfrench toastrestaurant staffbusiness tripwedding partyrecommend this hotelomeletgreat experiencehot tubshuttle serviceoff the highwayvery nice hotelbreakfast buffetgreat customer serviceeasy accessfitness center
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819 - 824 of 873 reviews
Reviewed 20 February 2012

Love the smell of it, new decorated floors, new everything.
Great services;
Comfortable beds.
Great amenities.

CONS:
Need a bigger better work out room, two tread mills, and cross county machine. That is it.

It was quick stay and very worth while

  • Stayed: February 2012, travelled with family
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Thank TCMNLIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this reviewResponded 21 February 2012

Dear tcmeagher-

We are happy to hear you enjoyed your stay in one of our new rooms!! We are ecstatic that the renovation has begun. We are currently renovating and expanding our fitness center that will include state of the art Precor equipment. Additionally, our restaurant and public space should be completed by mid March.

We know you have many lodging choices when you visit Hoffman Estates and we appreciate that you stay with us. See you soon!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2012

Overnight stay in this clean, comfortable hotel. Big room, coffee, micro, fridge, USA Today, pool, spa, Neutrogena products. Good breakfast, coffee in lobby and small lobby bar. Nothing to complain about here. Definitely road warrior approved.

  • Stayed: January 2012, travelled on business
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Thank luvdabigeasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this reviewResponded 25 January 2012

Dear luvdabigeasy-

Thanks for staying with us! Our team loves to hear nice feedback like yours. We are currently in the midst of a massive renovation - I hope the next time you are in town you will be able to stay in one of our brand new guest rooms that will include new flat screen HD 37 inch TV's!!


We hope to have new pictures posted soon. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2012

My husband and I stayed in this hotel for a weekend shopping trip. We were purchasing furniture, and didn't want to stay downtown all though we spent 1 day there. We got a great rate on hotwire. Right off of I90, close to Schaumburg but not so close that there's a ton of traffic & noise. We are very familiar with the area, so we aren't concerned with location, but this could be a plus for travelers & people on business trips.

The hotel is clean, although a little out dated. The furnishings meet the name expectations, so if you don't want florals...stay somewhere else.

Nothing to complain about except the drunk guys coming "home" from a wedding reception...but that wasn't the hotel's fault & they took care of the noise right away.

I would stay here again.

Room Tip: We were on the 4th, had a nice room facing away from I90.
  • Stayed: September 2011, travelled as a couple
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Thank kylebrianna522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this reviewResponded 17 January 2012

Thanks for your feedback! We are currently undergoing a massive renovation that includes all public space and guest rooms. We hope to have new pictures posted soon to our trip advisor site!

Thanks for staying with us and see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2012

This property is conviently located near major businesses, state offices, movie theaters and many shopping areas. Every type restaurant also nearby.O Hara airport is only a few miles away. I have stayed at this porperty for many years on business. It is very well maintained and the staff is really good. Their breakfast is more than adequate and the area converts to a bar in the evening.
I was pleased to find out from the staff that this property will be renovated beginning this month (Jan 12) and completed in April 12.
During this stay the business center computers well not working well but that is a minor and fixable issue.
Rooms have a microwave and a small fridge and the USA today is dropped at your dorr each morning. Cookies in the evening at the front desk.

Room Tip: Since there is no "special" view to recommend the only advice I have is stay above floor 1 to reduce chance of noise from other guests, elevators and early morning staff unless you must be at ground level
  • Stayed: January 2012, travelled on business
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Thank kentdan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this reviewResponded 11 January 2012

Dear Kentdan1-

We are happy to hear you enjoyed your recent stay with us. We pride ourselves on giving top notch service to all guests. We too are excited about our upcoming renovation.

I will make sure to share your comments with our staff. We appreciate your business and hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2012

Standard HGI amenities and comfortable room. Enjoyed Neutrogena products, comforters, shower & plush towels. Free coffee good.

  • Stayed: December 2011
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Thank jamish2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this reviewResponded 6 January 2012

Dear jamish2007-

Happy New Year from Hoffman Estates! Thanks for completing a Trip Advisor review - we value your feedback and happy to hear you enjoyed your stay!

We hope you visit us again in the near future - we start a multimillion dollar transformation starting this month! We will have completely updated guest rooms along with 37 inch flat screen HD TVs, updated bathrooms and a new restaurant and lobby. We are excited for our renovation!

Thanks again for your business!

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