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“Comfortable, Clean, Great Staff”

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Hilton Garden Inn Hoffman Estates
Ranked #1 of 9 Hotels in Hoffman Estates
Certificate of Excellence
St. Louis
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Comfortable, Clean, Great Staff”
4 of 5 bubbles Reviewed 24 February 2012

We booked two rooms here for a one-night family stay. Staff was welcoming and easily provided the amenities for a Gold Honors member (two waters and certificate for breakfast). We had side-by-side rooms in two newly renovated rooms (sixth floor). Rooms and bedding were pleasing. Only odd thing was that the bathtub with stains had not been replaced. Can be a bit of noise in the hallways with families visiting the pool or people chatting. Room doors slam shut loudly.

Breakfast buffet had a good assortment of hot and cold foods and I believe costs $11.00. Restaurant staff was very helpful. If you love Chicago style deepdish pizza, there's a carry out Lou Malnati's Pizzeria and a restaurant location (separate) worth visiting or picking up and eating at the hotel. You can also buy frozen pies to take home. Weber Grill is also a good restaurant.

We have stayed here several times over the years and would do so again.

Room Tip: Request a renovated room away from the elevators.
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank St._Louie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 27 February 2012
Dear St._Louie-

Thanks for taking the time to fill out a Trip Advisor review!! We are about 70% completed with our renovation and I'm happy to hear you like our newly renovated rooms. Just as a quick note - we are scheduled to have bathtubs refinished but due to scheduling problems weren't able to have them completed at the same time the rooms. It should be done sometime in March!

I'll make sure to share your comments with our staff. They enjoy the feedback our guests have. Thanks for staying with us and hope to see you soon.
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684 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • German first
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English first
Chicago, Illinois
Level Contributor
167 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Love the smell of it, new decorated floors, new everything.
Great services;
Comfortable beds.
Great amenities.

CONS:
Need a bigger better work out room, two tread mills, and cross county machine. That is it.

It was quick stay and very worth while

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCMNLIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 21 February 2012
Dear tcmeagher-

We are happy to hear you enjoyed your stay in one of our new rooms!! We are ecstatic that the renovation has begun. We are currently renovating and expanding our fitness center that will include state of the art Precor equipment. Additionally, our restaurant and public space should be completed by mid March.

We know you have many lodging choices when you visit Hoffman Estates and we appreciate that you stay with us. See you soon!!!
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Henderson, Nevada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 23 January 2012

Overnight stay in this clean, comfortable hotel. Big room, coffee, micro, fridge, USA Today, pool, spa, Neutrogena products. Good breakfast, coffee in lobby and small lobby bar. Nothing to complain about here. Definitely road warrior approved.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvdabigeasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 25 January 2012
Dear luvdabigeasy-

Thanks for staying with us! Our team loves to hear nice feedback like yours. We are currently in the midst of a massive renovation - I hope the next time you are in town you will be able to stay in one of our brand new guest rooms that will include new flat screen HD 37 inch TV's!!


We hope to have new pictures posted soon. See you next time!
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Rockton, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 January 2012

My husband and I stayed in this hotel for a weekend shopping trip. We were purchasing furniture, and didn't want to stay downtown all though we spent 1 day there. We got a great rate on hotwire. Right off of I90, close to Schaumburg but not so close that there's a ton of traffic & noise. We are very familiar with the area, so we aren't concerned with location, but this could be a plus for travelers & people on business trips.

The hotel is clean, although a little out dated. The furnishings meet the name expectations, so if you don't want florals...stay somewhere else.

Nothing to complain about except the drunk guys coming "home" from a wedding reception...but that wasn't the hotel's fault & they took care of the noise right away.

I would stay here again.

Room Tip: We were on the 4th, had a nice room facing away from I90.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kylebrianna522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 17 January 2012
Thanks for your feedback! We are currently undergoing a massive renovation that includes all public space and guest rooms. We hope to have new pictures posted soon to our trip advisor site!

Thanks for staying with us and see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield Illinois
Level Contributor
153 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 8 January 2012

This property is conviently located near major businesses, state offices, movie theaters and many shopping areas. Every type restaurant also nearby.O Hara airport is only a few miles away. I have stayed at this porperty for many years on business. It is very well maintained and the staff is really good. Their breakfast is more than adequate and the area converts to a bar in the evening.
I was pleased to find out from the staff that this property will be renovated beginning this month (Jan 12) and completed in April 12.
During this stay the business center computers well not working well but that is a minor and fixable issue.
Rooms have a microwave and a small fridge and the USA today is dropped at your dorr each morning. Cookies in the evening at the front desk.

Room Tip: Since there is no "special" view to recommend the only advice I have is stay above floor 1...
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kentdan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 11 January 2012
Dear Kentdan1-

We are happy to hear you enjoyed your recent stay with us. We pride ourselves on giving top notch service to all guests. We too are excited about our upcoming renovation.

I will make sure to share your comments with our staff. We appreciate your business and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Hoffman Estates

Property: Hilton Garden Inn Hoffman Estates
Address: 2425 Barrington Rd, Hoffman Estates, IL 60192-2065
Phone Number:
Region: United States > Illinois > Hoffman Estates
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#4 Family Hotel in Hoffman Estates
Price range (per night): ₹ 5,753 - ₹ 10,472
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton

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