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Traveller rating
359
73
29
23
15
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All reviews milk and cookies whirlpool tub gas fireplace downtown geneva chocolate covered strawberries wonderful weekend large bathroom boutique hotel hard boiled eggs room was spotless early check complimentary breakfast fox balcony slippers riverview midwest
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1 - 6 of 499 reviews
Reviewed 20 June 2022 via mobile

This is our third time staying here and they never disappoint. From the early check in to the room upgrade to the chocolate covered strawberries, they go out of their way to make you happy. Everyone I met at the front desk was so polite, helpful and happy. I cannot say enough good things other than we will be back next year

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Compass34405900555
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 May 2022

We used to enjoy coming here (pre-pandemic). It was expensive, but they provided superior service. Not this time. There was no hot water, the bathtub plug was broken, but worst of all was the complete lack of hospitality that one could reasonably expect from a place this expensive. Very sad.Doubt we'll ever be back.

Date of stay: May 2022
    • Value
    • Sleep Quality
    • Service
1  Thank RML1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 April 2022 via mobile

Tired room, shower wouldn’t turn off. Bath fittings fell off. Complimentary breakfast was minimal at best. Staff focussed on the paid for dinning room so cutlery ran out etc. Really disappointing for the money!
Nice location on the river so great views…

Date of stay: April 2022
Trip type: Travelled as a couple
Thank SimonPortico
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 March 2022

Nice view (3rd floor) of Fox river, gas fireplace, great drinks at bar. Old world feel, lace curtains, dimly lit room. Cons: Bed was very high so for short people hard to get into and out of bed needed wooden steps provided in room to get in bed. Sheets were soft and pillows comfy. Shower no hot water. Told desk about no hot water they said have to run water 5 minutes but we did and no hot water.Strobe light on wall back of bed so there was a very odd flashing light all night. Hot tub had high lip so if you want to soak sore feet can't sit by tub to do that. Gas fireplace very nice. geese very loud in the morning but charming. Pros: Cookies and milk at desk from 5 til 11PM. Very friendly staff. Unique European style lobby and stairs decor. Used AARP discount but I think 10% discount for everyone I think. Nice location to walk downtown Geneva.

Room tip: 3rd floor very quiet
Date of stay: March 2022
    • Value
    • Location
    • Service
Thank Esighed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 February 2022

On a month-long road trip in September 2021, the Herrington Inn & Spa was a standout for its delightful location, welcoming lobby bar, attractive large river-view room, and excellent dining room. Sadly, we didn’t have a chance to sample the spa services but we would happily return for a longer stay!

Date of stay: September 2021
    • Location
    • Rooms
    • Service
Thank bviwmn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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