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All reviews crystal cave fantasy suite cave room small balcony hearts delight indoor outdoor pool wooded area no elevator room was clean themed rooms downtown galena regular room nice breakfast hot tub grant's home would stay here again great place to stay
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6 - 11 of 751 reviews
Reviewed 25 September 2018

Great place to stay! Helpful staff, though they need a few more housekeeping staff. They pool was perfect. And the breakfast was very good. Variety and tasty. We would recommend this hotel and return also.

Room Tip: Our room was on 3rd floor in the back. No elevator, worth climbing stairs. Nice balcony overlooking the woods and fireplace. Big room.
  • Stayed: September 2018, travelled as a couple
    • Value
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Thank MusicgirlOakLawnIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2018

This place is convenient to Galena but not in the historic downtown. Although our upper-floor room faced onto Route 20, we did not hear much road noise. We booked a "normal" room, not one of the special designer suites; we found it clean and comfortable. Decent hot breakfast. Front desk staff were by and large friendly and helpful. As others have noted, there's no elevator -- not a concern for us (at the moment), but maybe something to consider that is not necessarily obvious from the hotel's promotional materials.

Room Tip: There are balcony rooms on the highway side, but not stellar views; no elevator to upper floor.
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
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Thank RoPhl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018

Clean, updated, and convenient from downtown Galena. Nice breakfast and friendly staff. Room was comfortable, everything worked, and had nice amenities. Great price, and nice rooms to choose from. Would stay again.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank blueone7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2018

Very comfortable rooms, helpful staff. Pool could use some upkeep. Otherwise, everything was very good to excellent. Great location, close to Galena and near Eagle Ridge where we were attending a wedding.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank keavanderziel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

My aunt and I stayed here at the end of August. We were pleasantly surprised by the cleanliness and comfort of our room. We enjoyed sitting on our balcony that looked out into the trees and spent quite a bit of time chatting and enjoying a cup of coffee from the lobby. The breakfast was more than adequate. If you leave hungry, it’s not for a lack of options. The location of the hotel is very convenient to historic sights and downtown Galena. I would definitely recommend staying here and will certainly do so again, if I find myself traveling to Galena in the future.

Stayed: August 2018, travelled with family
Thank liproc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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