We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nothing special but you can tell they were trying”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Designer Inn & Suites
Ranked #7 of 11 Hotels in Galena
Certificate of Excellence
Reviewed 17 July 2012

The room was nothing special, but they did try to make it nice with a few great touches. They had the "clean remote" which is a special type of TV remote that gets wiped down each time a guest leaves. That was nice. And it wasn't the usual bedspread scenario, it was clean sheets with a blanket. We liked that. The hallway carpet was worn and the night clerk was not nice at all. The morning clerk was really nice and that made up for it. It was our first trip to Galena, and I just wish the night clerk had been more pleasant to us as she was the first person in Galena we talked to. So the trip didn't start out the best. The cleaning staff were not friendly at all, not sure why.

Room Tip: They have themed rooms, not just fantasy suites, but Log Cabin Room or Americana Room that had reall...
See more room tips
  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FortTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (669)
Traveller rating
Traveller type
Time of year
Language

604 - 608 of 669 reviews

Reviewed 9 July 2012

My husband and I got a fantasy suite for our anniversary and it was fantastic. Everyone there was so nice, and they helped us find attractions in the area. Our room was huge! It felt like we walked into another world when we opened the door. It was so nice to have our own private hot tub, sauna, and balcony. And the room was so clean too. We'll definitely come back for another anniversary!

Room Tip: Fantasy suites are worth a little extra
See more room tips
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank buddads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2012

Just a great place to stay. Close to downtown historic galena with all the small shops and eateries. Several neat things to do and see.

Room Tip: upper back rooms have a small balcony with view to the woods and outdoor pool area.
See more room tips
  • Stayed: June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dog069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2012

The rooms had a refrigerator and microwave. I like the idea of having a couch and place to sit and eat, I liked the balcony. My friend enjoyed the pool. It is a beautiful little town. I enjoyed my stay and plan on going back.
The staff was kind and helpful.
I had earned a free night from Best Western and always heard how beautiful Galena was in the fall, it was beautiful in the summer also, even tho it was pushing 95 degrees outside. There are many things to do and the pool in the hotel has a separation that lets you swim from inside to outside.

Room Tip: I would choose a room on the back side to get a beautiful wooded view.
See more room tips
  • Stayed: June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Julia6400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2012

This is probably the best and only larger motel in Galena. Many B&B's throughout town. We stayed here and it was nice. The rooms are very large. The motel is built on the side of a hill and has a very wierd design and look. The lobby is in need of some updating, very small and is very tired looking. There is NO ELEVATOR here. Three floors. The pool area is on the lower level and is nice. Most of the rooms have little balconies - choose a room with balcony on backside of building for wooded view. We had parking lot view.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank td397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Galena hotels
4.2 km away
Country Inn & Suites By Carlson, Galena IL
4.4 km away
Ramada Galena Hotel and Day Spa
2.6 km away
Stoney Creek Inn
Stoney Creek Inn
#1 of 11 in Galena
880 reviews
Show Prices
Show Prices
Show Prices
9.4 km away
Longhollow Point Inn
Longhollow Point Inn
#11 of 11 in Galena
23 reviews
10 km away
Chestnut Mountain Resort
6.7 km away
Eagle Ridge Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Best Western Designer Inn & Suites? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Best Western Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Price Range: ₹ 3,873 - ₹ 11,232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Designer Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, TripOnline SA and HotelQuickly so you can book your Best Western Designer Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing