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“Near things” 4 of 5 bubbles
Review of BEST WESTERN Designer Inn & Suites

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BEST WESTERN Designer Inn & Suites
Ranked #7 of 11 Hotels in Galena
Certificate of Excellence
Illinois
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Near things”
4 of 5 bubbles Reviewed 22 February 2012

Nice rooms near down town historic Galena, Grant's Home and within easy driving distance to Chestnut Mt. Beds were slightly firm which I liked. Breakfast was great with a good selection. Liked the sausage. Staff needed to be better aquainted with churches in the area.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Illini68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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541 reviews from our community

Traveller rating
    280
    159
    57
    29
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • German first
  • Any
English first
Kankakee, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

We have stayed at other motels in Galena, but this was our first experience at the Best Western. This will be our first choice for our future trips! The room was quaint and clean. The bathroom was spotless! Check-in was pleasant and quick! The breakfast was delicious and hot. But the best thing was the affordable price! Thank you Best Western Designer Inn and Suites for a wonderful experience!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Penny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

I stayed at this hotel with a couple of friends to go shopping in Galena. The hotel was pretty nice. They have a indoor/outdoor pool which was really neat to use in the winter. The water was warm inside and out. The rooms were really clean and each room had a balcony. What I really thought was neat about this hotel is they have what I would call fantasy suites. There was a nice man working there on there new room, which is designed to look like a cave. It was soooo neat! He also showed us some of the other rooms which included a Grecian and a room that had a heart shaped bed and whirlpool tub. I would love to come back here with my husband and stay in one of these rooms, they were great. There was also a complimentary brkfst which was ok, and the lobby had cookies and coffee in it all day.

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DMK63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois, United States
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 18 January 2012

For those who are taking pets - contact hotel directly. I did my reservation by phone provided on this hotel site, but for some reason reached the BestWestern chain representative. He said it would be Ok to have your dog in a cage for few hours while you go out to ski, and also conformed few other nuances for me with this hotel. When we arrived to the hotel, it appeared they were not agreeing to this. We end up NOT skiing at all because we had to take a dog out of the room with us. Manager or customer service by phone did NOT want to do an exclusion because of their representative mistake, and did not do a refund.

Some hotels do allow dogs in a room in a cage, so we will be booking those hotels next time.

Another thing - 1) our room was right next to the reception area, and at night it is hard for dog to not bark at people who are checking in/out in the hall 2) you can use only one door at the end of the hotel to enter with a dog which is located on the opposite side of the pet-friendly rooms. I did not like that because you need to pass all other people with children and bags while you reach this door 3) also many rooms have balconies on first floor for easier outside access which could be handy if you have a dog, but not in this case, These rooms in the hotel are not dog-friendly. You need to put your clothes on, and go through this special side door of a hotel and then walk back in 4) also no special place outside the building for walking your dog, just parking lot...

Room Tip: In general rooms are spacious, nice mattress, nice housekeeping and breakfast.
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  • Stayed January 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Kariina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moorland
1 review
5 of 5 bubbles Reviewed 16 December 2011

Jolene at the desk was the most helpful friendly hotel clerk we've ever encountered. We will definitely go back there again and again.

Room Tip: They are in the process of creating fantasy suites.Jolene showed us the two that are finished and we...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sara d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Designer Inn & Suites

Property: BEST WESTERN Designer Inn & Suites
Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Price range (per night): ₹ 4,831 - ₹ 10,534
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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