The worst experience one could have in this property with rigid buffet timings, bad food quality, serving egg based mayonnaise to non-vegetarians, room not cleaned even once in 2 days, even garbage not picked outside villas, broken props for all the games. In addition to that bad behaviour from the hotel booking organisor Nisha saying that customer dimaag kharab kar raha hai after we raised concerns. This property one should avoid even if this is the last choice.
We are truly sorry to hear about your disappointing experience at our resort. Your feedback is extremely valuable to us and we will address all the issues you have raised with our team. We strive to provide a high level of service and we apologize for falling short in this instance. Please know that your concerns will be taken seriously and we will work hard to make improvements. Thank you for bringing these matters to our attention.
Our Stay at La tigre was a terrible experience when we been to Jim Corbett in the month of Nov'22.
1. The Staff was not a cooperative in anything we asked for and was not happy to serve anything
2. The recreational activities they have shown at the time of booking was just for advertisement. There was nothing in the resort at such as we felt cheated
3. Everyone in the resort was asking for bribe and didn't has any idea about the hospitality
4. The taste of the food was not good and there was hell lot of delay in getting almost everything. Upon enquiry the chefs had the common excuse that the delay is due to crowd however there were around 25 people at any given point
I would not suggest this resort to anyone and if choose to stay, you are risk of spoiling your tour to Corbett
We are truly sorry to hear about your disappointing experience at our resort. Your feedback is extremely valuable to us and we will address all the issues you have raised with our team. We strive to provide a high level of service and we apologize for falling short in this instance. Please know that your concerns will be taken seriously and we will work hard to make improvements. Thank you for bringing these matters to our attention.
The most pathetic resort i have ever been :
Reasons
1. Food is very bad , everything is hard to swallow.
2. No markikg of Veg or non veg in front of food they served on counter , they have served sandwiches having mayonnaise ( non veg) and vegetarians having no clue ehatbthey are eating.
3. Basic facility like intercom not working ( room 202 villa) , no mobile phone connectivity hence you cant connect with resort.
4. Cleaning not done for 2 days not even service trays picked , no soaps provided.
5. No bisleri bottles provided, only tap waters in glass bottles ,though they have committed 2 bottles / room at the time of booking.
6. They do group bookings having low / cheap crowds henxe you will feel Ashram / Basti.
7. Sales staff ( Nisha) talks very rude and uses abusive words ( customer ka dimaag kharab ho gaya hain ) which proves horrible and pathetic resort ever.
8. They allow Huts to have bon fire in front of Villas and play loud music hence your peace is at stake.
9. No water in washrooms after xomplaint it took 1 day to repair.
10.table Tennis table was there but TT rackets badly damaged.
11. Badminton court was there without nets and shuttle they provide is of very bad quality.
12.Clenliness of resort is also in very bad shape , you can see garbage everyehere near kitchen area
13. Kitchen main gate is almost black with oil stains .
14. Cricket cemented pitch almost damaged , ball they have given is of bad quality rubber ball and not cosco .
15. Swimming pool is full of low / cheap crowd and you can see insects literally floating, swimming pool stair case compleyely damaged.
16. Seapage is visible in every villa room.
17.Almira locks /Handle broken.
18. Every staff is asking for Bribe ( alcohol/ money), instances extra wood for bonfire, extra snacks etc....
with above one thing for sure Sales team ( Nisha) is not picking phone when we complaint.
We are truly sorry to hear about your disappointing experience at our resort. Your feedback is invaluable to us and we will address each of the issues you have raised with our team immediately. We apologize for the inconvenience caused and assure you that we are committed to providing a better experience for all our guests in the future. Thank you for bringing these concerns to our attention.
We stayed here for 3 days and our experience was nothing less than great.
Highlights:
1. Great landscape, views from all part of the property
2. Property is spacious and just large enough that you can roam around but still stay in line of sight of the people you are along with. I generally count it as a plus.
3. Excellent food. We had 8 meals here and each meal was superb.
4. The most important: Staff and service, I will give them 10/10 for that. They were prompt through out. Special shout-out to Manager Mr. Rajendra Kandpal, he was attentive and present even though his team was leaving no reason for it.
5. A great sized swimming pool.
Lowlights: I find none. Their Villas are well equipped for the price they charge.
A must visit.
Dear Patron,
we are happy to have received your review and shall look forward to serve you again!
Regards
If you are looking a relaxation point out of hustle- bustle of the city this is the perfect place. Everything is perfect. Your morning start with the sound of chriping birds. Food was amazing. River was 200mtr away from the resort. Thanks LaTigre Team to made my trip memorable.
Dear Patron,
we are happy to have received your review and shall look forward to serve you again!
Regards
