The decor is charming - downstairs restaurant in particular quaint and lovely. However, their "studio" rooms are not very comfortable. So small there is no place literally to put the suitcase other than the one small desk. I came in to find a large tray on my bed with the ice bucket, remote, etc on it. While taking it off the bed I noticed there just isn't any place to put it-so against the wall it went. Cold hardwood floors with no curtains-just horizontal wood blinds that when closed do not keep out the light. No tub-shower only. Very little if any counter space in the bathroom. Good location and I must give extremely high marks to the staff - in particular Tom at the front desk who went out of his way to make up for things that really weren't his fault at all. The day I was there it was unusually cold and he took a special interest in helping me find a meal (their restaurant has what I would call more "fancy" fare - I was looking for something simpler) close by. He also offered to change my room to a larger one (which by that time I passed on). Also had to call for coffee in the morning - only decaf an tea packets in the room. The staff came up immediately with it. I'd give this one another try mainly because of the great staff,-but would try and avoid the studio room if possible.
- Official Description (provided by the hotel):
- Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more less
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- Also Known As:
- Hotel Indigo Chicago
- Chicago Hotel Indigo