Overall the hotel was very nice. Location was great and many eating and shopping options nearby. The only thing that keeps me from giving the room 4 stars is that the “recently renovated room” had a broken blind and big chips out of the top of the dresser. More
We loved the area the hotel was in. Very central and and easy to get around Chicago. If you didnt want your room serviced every day you were given a $10 voucher per day for food and beverages. Brill!!
Hello Derek A,
Thank you for the outstanding review! Conserve and Earn is our planet friendly program where you can earn credit at our lobby restaurant for each day you decline having your room serviced. It is good for the you, it is good for the planet and it is good for all of us! Thank you for participating. Looking forward to the next time we can welcome you back to the City in a Garden.
Kindly,
Tim B
Booked through Hotel Tonight and at check in ALicia treated us ias if we had made the reservation directky through the hotel. She offered us connecting rooms and was friendly and accommodating. Excellent customer service. The room was huge and extremely clean.
Hello LynnF1234,
Thanks for choosing the Talbott for your stay in Chicago! Alicia is one of our "Rock Stars", always willing to deliver the best customer service possible. We would love for you to visit us again soon!
G. Murray
Chef Concierge
gmurray@jdvhotels.com
Extremely friendly and helpful staff from the doorman to the front desk to the concierge desk. Wonderful room combined elegance of the past with modern updates. Restaurant on site was spot on - reasonable prices, solid menu and very friendly staff. The hotel is convenient to shopping and restaurants. Located in a not-so-chaotic part of town.
Hi Liz H,
We love 5 bubbles and guests like you! Thank you for taking the time to review our hotel, it means a lot to our team. I will share your kind comments with them. We look forward to welcoming you back next time you visit the Windy City.
Best regards,
Tim B
Great Easter weekend to celebrate an anniversary. The hotel staff efforts were above and beyond during our entire stay. We were greeted at check-in not only recognizing our anniversary but was also allowed an early check-in and a late departure. We returned from an afternoon on Michigan Ave shopping to find a complimentary bottle of sparkling wine on ice and the concierge suggested and then arranged a dining experience to remember at Maple & Ash. Great experience in the hotel lounge for an after dinner libation and an immediate seating Sunday morning for a late breakfast with a friendly staff and a great omelet. Very convenient location, would highly recommend!
Dear Robeeno27,
Thanks for writing this raving review. We're so happy we were able to accommodate an early check in, and late check out on your special occasion! We would love to have you return to Chicago on your next anniversary.
G. Murray
Chef Concierge
gmurray@jdvhotels.com
I created my first review account just so I could tell everyone how great this place is. I am from the Chicago area but have been away for school and decided to book this hotel while I’m back in town to apartment hunt. It was a last minute booking, I received some very good news while I was in town and the staff didn’t miss a beat, they gave me a fantastic top floor end room, wine delivered to the room with a personally printed up and signed message congratulating me from the staff.
Everyone here goes above and beyond to ensure you’re happy, this includes the bar / restaurant that is located in the hotel.
This will be where I stay if I move away from Chicago again and need to come back and this will be my first recommendation to anyone coming to town.
Special thanks to Ronnie for his great service!
Dear Rmi77,
Thank you for describing our TEAM as fantastic, and friendly. Congratulations on the good news! We decided to let you know that hard work really does pay off. Our TEAM is dedicated to customer service, and always willing to make your stay as effortless as possible. Chicago is an amazing city, and we're so happy you've decided to move here. When family, and friends visit Chicago, please consider us.
G. Murray
Chef Concierge
gmurray@jdvhotels.com
