Great full service Sheraton with an exceptional location right on the riverfront in Chicago. The meeting space is immense and allows for large sized meetings. Shula's restaurant is a good dining option, but there are fabulous restaurants all around for additional options.

The rooms are well done, recently renovated, and very comfortable. The bedding is luxurious and the AC units in each room work well - overcoming even the worst heat and humidity that Chicago has to offer.

What a beautiful place, my mouth dropped open right from the door! I stayed there one night for my 5 years anniversary and let me tell you i was so happy that i had booked there! The hotel is very clean and big! I loved that they have like 3 or 4 places to eat at the hotel and as well the river walk on the south of the hotel was very clean and beautiful! I would like to give a special thanks to Megan in housekeeping for making our stay at sheraton a memory to not ever forget! I as well want to thank "NIA " at the check in she was very helpful and very welcoming , to the point where she had called us in our room to see how my stay was going and if there was anything that we needed just let her know! That is a truly great service ! Great job "Nia"! Even though my wife and i live in chicago very often we love staying in downtown, i got to say after this stay here, Sheraton has become my favorite hotel!

Just had our first experience at this hotel. What a great experience. Parking however is a bit costly and sometimes the hotel does not allow for self parking. The first room was a lake view, however, caution not all rooms are actually what they say they are. The front desk agent, Mia, said we had the lake view which was what we signed on for. However she did not mention that there may be construction in our way. Needless to say, it was not much of a lake view. We called down and instead opted for a nicer view, one that we had paid for and made the trip for. She changed our room to a very nice view of the Chicago River. We were very happy with this change and plan to make a yearly visit out of it! We loved loved loved that room! Wish the prices for the mini-bar, snacks, and internet was free like many other hotels in the area offer. Maybe they should opt in to giving guest free snacks, such as a cookie like the DoubleTree.