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“Amazing hotel in perfect location! Minus the puke filled elevator!”

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Renaissance Chicago Downtown Hotel
Ranked #56 of 189 Hotels in Chicago
Certificate of Excellence
San Diego, California
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Amazing hotel in perfect location! Minus the puke filled elevator!”
Reviewed 29 July 2009

To begin, I travel quite extensively for business and pleasure. This hotel is perfect for both types of travel.

Rooms: The rooms are beautifully laid out with very comfortable beds and roomy bathrooms. Our room overlooked the river with no obstructions on the 25th floor. If you can request a river front room I would strongly recommend that option.

Food: There are many places to eat in this city. We went to an AMAZING Argentine restaurant near Wrigley. It was called Tango Sur[--]
The food was right on the money for Argentine taste and the atmosphere is great! Remember to bring your own alcohol is you go because they do not have a liquor license. There is a CVS down the street, which, oddly to our surprise, was well stocked.

A great French restaurant is Avec, [--] Chicago. This is a different type of restaurant, but well worth the slightly higher prices. They have an amazing sparkling rose' wine. They will recommend you order slowly-take this advice! You will be surprised how quickly you fill up.

Brazilian Steak House Restaurant - Fogo De Chao, [--] Chicago [--]is a must!

Hotel Service: Room service was prompt, coffee was great, fruit plate was fresh, and muffins were tastey. A bit pricey, but expected by a Marriott hotel.

Recommendation: If you can go during baseball season make sure to go to a game at Wrigley Field. It is always a good time and you will enjoy it with tremendous pleasure.

Flaw: We were there the 4th of July weekend, so it was busy as expected. On one of the nights we arrived back to the hotel at around 12midnight and as we began to walk into the elevator we were hit in the face with the rancid smell of puke. Someone had thrown up quite extensively in the elevator and no one had cleaned it up yet. I am unsure how long it was in there, but it covered the entire elevator. It was horrible and I would never expect something like this from a Marriott hotel. So, this was our discouraging moment of the trip.
Also, the pool is very, very small. As is the work out facilities. If you get stuck inside due to rain (as we did for a day) the pool will be packed with people (only about 12 people fit in the pool area). If you think it may rain bring some videos to watch.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luv2vacation4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,648 reviews from our community

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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (455)
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English first
Arlington, VA
Level Contributor
218 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 24 July 2009

This hotel is in a great location on the Chicago river, walking distance to shopping, parks, sightseeing and great restaurants. i would not discourage anyone from staying here- the rooms were large and comfortable, with great marble bathrooms. I gave it an average because the services I used were just OK. The front desk was always busy and understaffed, the concierge seemed tired of dealing with tourists, and although very hot outside, the staff could not seem to keep the large server of water filled. But the location and rooms were more than adequate.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tropicalfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 July 2009

Lovely hotel, great amenities - would definitely stay here again and will recommend it to my friends and family.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CanadaTravelgal2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 July 2009

This great hotel is directly across from the Chicago River so definitely spend a bit more for a river room...it will be worth it and you will have a full on view of Marina City (the famous corn cob buildings) and of course the river itself, including the Mies Van Der Rowe IBM building and the side and backside of the Wrigley building among others. The staff are very nice, the bed very comfortable and checkout was a breeze as we had bags packed for two weeks and called up the bellman who put our bags in a car for our return trip to the airport. The hotel is next to the El (elevated rail), so getting around is a breeze. It's likely to be a bit more expensive than the average hotel, but if you get a high river room view, it will be worth it. Location is fantastic, as you can walk north across the river for access to jazz and blues and great restaurants in the evening, and during the day you can go south for culture if on holiday or on business. The hotel has a touch of elegance for a fair but not ridiculuous price.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travel_velocity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
624 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 15 July 2009

If given the option, we stay at Renaissance hotels. This hotel wasn't as nice as other Renaissance hotels. No complaints because the price was terrific, but I would look at other hotels before booking this one, because there are cheaper w/ = quality. The rooms are small (bathrooms are nice size). The lobby was nice, the front desk was friendly. However, the rooms reminded me of a renovated Crowne Plaza. The beds are comfortable, but I wasn’t impressed with the pillows. We always get upgraded, but didn’t here. We ordered room service one night and only one meal out of three was correct, when you are ordering a $12 grilled cheese, you expect perfection :-) The pool area was nice, but the hot tub didn’t have enough water and it took well over hours upon reporting to get filled, I don’t even know how long because we didn’t stay any longer. In short, I would recommend this hotel to a friend if it was the right price, but there are other hotels I would first recommend. The location is okay, but I have enjoyed other locations more too. You might not be disappointed, but there are better deals out there. Oh, and parking is $49 per night.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank explorepossibilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Chicago Downtown Hotel

Property: Renaissance Chicago Downtown Hotel
Address: 1 W Wacker Dr, Chicago, IL 60601-1631
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#34 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
Price range (per night): ₹ 16,174 - ₹ 38,170
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Official Description (provided by the hotel):
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel

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