We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great little room with a view”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Holiday Inn Chicago Mart Plaza River North
Ranked #82 of 190 Hotels in Chicago
Certificate of Excellence
Ypsilanti, Michigan
Level 4 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“great little room with a view”
Reviewed 24 April 2012

The room had a great shower and comfortable bed. When I woke up and opened the window I was treated to a grand view of the canals in downtown chicago. wow.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dlacerte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review, 27 April 2012
Dear Recent Guest,

Thank you for your comments, we are so pleased you enjoyed our wonderful views of the Chicago River and downtown Skyline. Please visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,152 reviews from our community

Traveller rating
    818
    859
    308
    96
    71
See reviews for
520
453
104
693
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (549)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Philadelphia, PA
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 April 2012

We stayed at the Holiday Inn Chicago Mart from 3/31 to 4/4/12.

Good stuff - We were flying in early Saturday morning and needed to get into our room early so we could get ready to go to a wedding at 4 pm. Thankfully, they had a room ready at 11 am when we arrived - much better than we expected! The room itself was very nice, with a spectacular view. The concierge was very helpful as well.

Not so good stuff - the big thing was what happened the first few hours after we checked in. First there was a knock on the door. I answered and someone from housekeeping asked if everything was okay, or did we need anything? I thought it was peculiar but assured them everything was okay. Thirty minutes later there was another knock and within a few seconds, before anyone could react, they actually OPENED OUR DOOR and started to enter! I rushed to the door and asked them what they were doing ... they said they had a policy of checking in to be sure everything was good. I told them no one had asked for anything and I did not appreciate people unlocking our door and entering for no reason. What if we weren't there? I certainly did not feel secure! And then there was ANOTHER knock on the door ... but no one was there when I got there. I called the front desk and they didn't seem surprised about the policy, but did say they would make sure Housekeeping wouldn't unlock a door without permission. That was very weird, indeed.

Otherwise, the only bad things I can think of is the very expensive hotel restaurant and no reasonably priced restaurants nearby.

Overall, not a bad place and we had a great time in Chicago. But if we went again, I'd pick a place closer to the heart of downtown, with breakfast included if possible.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2012

This is definitely a no frills hotel. My stay was fine, and the hotel staff was very pleasant. We stayed at this hotel because of the price. It was one of the cheaper hotels available. It's not a luxurious hotel, but it was clean and fine for the time we spent there. We had our room changed to a river view, and that was nice.

Room Tip: Ask for a river view.
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GSW496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review, 25 April 2012
Dear Recent Guest,

thank you for your kind review. We appreciate your comments about our staff, who take pride in the level of service they deliver. We hope you return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bettendorf, Iowa
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 April 2012

The view from my upgraded corner king was fantastic. The staff were very helpful and the hotel has been updated and very clean and across the street from the Merchandise Mart.

Room Tip: Try the grilled meat loaf at the Kinze Chop House outstanding value at only $12.95.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john37682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review, 24 April 2012
Dear Recent Guest,

Thank you so very much for the kind review. We appreciate your patronage and will share your comments with our staff. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
2 reviews
Reviewed 23 April 2012

Courteous helpful staff. Robert Brooks, the concierge, was invaluable in answering all kinds of questions. He is a rock star!

Room Tip: Ask for river view on a high floor- the El is quite loud.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelSoonAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review, 24 April 2012
Dear Recent Guest,

Thank you for your great review. We think he is a “rock star” as well and will share this with him. We appreciate your patronage and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Holiday Inn Chicago Downtown
#119 of 190 in Chicago
685 reviews
West Loop
Crowne Plaza Chicago West Loop
West Loop
Hampton Inn Chicago Downtown West Loop
Show Prices
Show Prices
Show Prices
Downtown / The Loop
La Quinta Inn & Suites Chicago Downtown
Downtown / The Loop
Hyatt Place Chicago/Downtown - The Loop
Near North Side
Residence Inn Chicago Downtown/River North
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Chicago Mart Plaza River North? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Holiday Inn Chicago Mart Plaza River North

Property: Holiday Inn Chicago Mart Plaza River North
Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
Price range (per night): ₹ 10,216 - ₹ 22,552
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Official Description (provided by the hotel):
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, HotelQuickly and TripOnline SA so you can book your Holiday Inn Chicago Mart Plaza River North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing