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“Haven from a busy street scene”

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Embassy Suites by Hilton Chicago Downtown
Ranked #81 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 4 weeks ago

The lobby and common areas were clean and modern. It is nice to walk in from the busy downtown scene into a calming and relaxing environment. The rooms comfortable and quiet, although the bathrooms are in need of an update. The staff is friendly all around and the evening reception had a nice selection of drinks and snacks. The location is perfect for exploring Chicago. The exercise room was a bit small, but was clean and featured multiple walking/running and elliptical machines. There is a Jewel grocery store right next door. If you choose to check in with the digital key on the Hilton app, know that you will still need to stop by the front desk to pick up a plastic key card to access the elevator.

Room Tip: If you check in with the digital key on the Hilton app, you still need a plastic key card to access...
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  • Stayed: September 2017, travelled on business
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1  Thank patsgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 2,453 reviews

Reviewed 4 weeks ago

Chicago is a walkable city and this hotel puts you in the heart of the action. It is clean and the mattresses are super comfortable. The breakfast is delicious and they have an excellent omelet maker. My daughter and I enjoyed the evening reception and the choice of cocktails and wines was excellent.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank upstategirl1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We enjoyed our stay at Embassy Suites. The room was spacious and comfortable. Really appreciated the complimentary breakfast and the manager's reception, although the food selection at the manager's reception was quite limited and no "healthy" foods were offered. Service was excellent overall with exception of one night receptionist who didn't really seem to know what she was doing. Maybe she was new. Would stay here again. Loved the bed and comfy pillows!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Eileen827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This hotel is in a great location close to multiple restaurants, a couple of blocks from Michigan Avenue, and a comfortable walk to downtown and Millennium Park. The two room suite was clean and well appointed, perfect for a two day stay. The breakfast was good although, as warned on a card in our room, it can get very busy and seats are hard to find the later you go. The staff at the desk was great both at checkin and checkout, very friendly and willing to help with any request.

Stayed: October 2017, travelled as a couple
Thank 3CTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don S, Front Office Manager at Embassy Suites by Hilton Chicago Downtown, responded to this reviewResponded 4 weeks ago


Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities.

Sincerely,
Don Slowinski
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Nice Hotel in a great location. Room's were very quiet and hotel was very convenient to downtown Chicago. Enjoyed the complimentary breakfast and evening reception with complimentary drinks and snacks. Rooms are large.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank slefore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don S, Front Office Manager at Embassy Suites by Hilton Chicago Downtown, responded to this reviewResponded 4 weeks ago


Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities.

Sincerely,
Don Slowinski
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
Price Range: ₹ 6,755 - ₹ 24,943 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites

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