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Reviews (2,639)
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All reviewsevening receptiongreat locationmade to order omeletsmanagers receptionbreakfast and happy hourfree breakfastfree happy hourjewel oscococktail hourparking garagestate streetliving roomnavy pierwithin walking distancehot breakfastchicago downtownthe breakfast area
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195 - 200 of 2,639 reviews
Reviewed 19 October 2017

Chicago is a walkable city and this hotel puts you in the heart of the action. It is clean and the mattresses are super comfortable. The breakfast is delicious and they have an excellent omelet maker. My daughter and I enjoyed the evening reception and the choice of cocktails and wines was excellent.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank upstategirl1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

We enjoyed our stay at Embassy Suites. The room was spacious and comfortable. Really appreciated the complimentary breakfast and the manager's reception, although the food selection at the manager's reception was quite limited and no "healthy" foods were offered. Service was excellent overall with exception of one night receptionist who didn't really seem to know what she was doing. Maybe she was new. Would stay here again. Loved the bed and comfy pillows!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Eileen827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

This hotel is in a great location close to multiple restaurants, a couple of blocks from Michigan Avenue, and a comfortable walk to downtown and Millennium Park. The two room suite was clean and well appointed, perfect for a two day stay. The breakfast was good although, as warned on a card in our room, it can get very busy and seats are hard to find the later you go. The staff at the desk was great both at checkin and checkout, very friendly and willing to help with any request.

Stayed: October 2017, travelled as a couple
Thank 3CTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don S, Front Office Manager at Embassy Suites by Hilton Chicago Downtown, responded to this reviewResponded 18 October 2017


Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities.

Sincerely,
Don Slowinski
Front Office Manager

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Reviewed 16 October 2017

Nice Hotel in a great location. Room's were very quiet and hotel was very convenient to downtown Chicago. Enjoyed the complimentary breakfast and evening reception with complimentary drinks and snacks. Rooms are large.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank slefore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don S, Front Office Manager at Embassy Suites by Hilton Chicago Downtown, responded to this reviewResponded 18 October 2017


Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities.

Sincerely,
Don Slowinski
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile

I stayed here twice because it was in the middle of down town. The hotel is nice and clean. Staffs is somewhat friendly. There a restaurant inside that make a great steak! Starbucks around the corner. Walking distance to many great restaurants and the Navy pier. Well not a short walk to the pier but I did walk there.
I would stay here again if I’m in the area.

Stayed: November 2016, travelled on business
Thank PTwinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don S, Front Office Manager at Embassy Suites by Hilton Chicago Downtown, responded to this reviewResponded 15 October 2017

Thank you for taking your time to comment on your recent stay. We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,
Don Slowinski
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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