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“Rude service, out-dated and dirty”

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Travelodge Hotel Downtown Chicago
Ranked #135 of 187 Hotels in Chicago
Fort Wayne, Indiana, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Rude service, out-dated and dirty”
Reviewed 5 April 2012

My title really states it all, but I can't emphasize enough how rude the front desk was. For that reason alone, I will never stay here again.

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoshBaskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,935 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
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Vancouver, Canada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 March 2012

Stayed here for a 2 nights. This was not a very pleasant hotel to stay at. Got a room with a double bed that was very dirty at the end of the hall by the fire exit. Elevators had a bad smell and were very slow, and one of them always seemed to be out of service. I also found the staff to be rude and inattentive.


In my opinion, the only thing it has going for it is the location. I would not stay here again, and would not recommend it.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Worldtraveller3654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chicago hotels

Los Angeles
Level Contributor
120 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 10 March 2012

Stayed here with may aunt when we went to visit my brother in Cincinnati (cheaper to fly to Chicago and bus down to Cincy...go fig) in Sept of '10. Anyway we were visiting Chicago and picked this place for it's location to things and price. We got a good deal on a three night stay and I think I know why. This is an older building which seems to not have been updated for quite a while. The front desk was helpful in terms of addressing our concerns. Our first room was basic however it wreaked of cigarette smoke. Though the rooms are non-smoking it seems all the years of smoking are now embedded in the walls, ceiling, and carpet. We asked for another room which they did find for us. We got a slightly larger room with a kitchenette. The bathroom was nice and large since we got a handicap accessible room (this was good for my aunt). Though basic it was a nice step up from the first room.

The room contained 2 full sized beds which were OK, nothing special about them. Though the room was large it was facing the street so it was noisy at night till about 1am or so. after that it was OK. The AC was old and noisy so it did help drown out some of the noise but of you don't want any noise this may not be the place for you. I wold say around a 2 star hotel and that incudes the location as a plus. It is situated between the happenings of Magnificent Mile and the large number of museums towards the southern end of town. There is also a Red Line stop a couple of blocks away for getting around.

There are other hotels in the area which may be nicer and perhaps only slightly more so do our homework and compare for your intended travel dates and you could be in for a very pleasant stay.

Room Tip: Get room away from street.
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beenaround73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan, New York, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2012

We usually make the Travelodge our first stay whenever we want to be in The City. It's inexpensive and located across the street from Grant Park, and within walking distance of The Chicago Museum of Art, The Field Museum and Shedd Aquarium. The Red Line Harrison Station is only two blocks away. Our first room was small and dusty. We were happily upgraded to a larger double kitchenette at no extra cost! It's not fancy, yet you do get just a bit more for your buck. The free WiFi , location just off Michigan Avenue, access to food stores, and public transportation, are major bonuses. If push comes to shove there are better hotels right across the street!

Room Tip: Book well in advance online and negotiate an upgrade if not happy with your reservation. Have a back...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank StvnWllms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 January 2012

As my first visit to Chicago and being a poor college student...I resorted to this hotel. If only I knew..I would have paid 1 million more dollars to go anywhere else. A park bench is cleaner and more safe. I got scabies (not knowing) thinking I just had a temporary itch...It turned into a 5 month HORROR FEAST of itching. EXCRUCIATING. DON'T GO HERE. I AM SERIOUS. YOU WILL GET SOMETHING..IF NOT SCABIES..BED BUGS..OR SOME DISEASE.

  • Stayed August 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bluexessence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Hotel Downtown Chicago

Property: Travelodge Hotel Downtown Chicago
Address: 65 E Harrison St, Wabash St & Harrison St, Chicago, IL 60605-1614
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #135 of 187 Hotels in Chicago
Price range (per night): ₹ 5,830 - ₹ 18,590
Hotel Class:2 star — Travelodge Hotel Downtown Chicago 2*
Number of rooms: 233
Reservation Options:
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Also Known As:
Travelodge Chicago Downtown Hotel Chicago
Chicago Travelodge
Chicago Travel Lodge
Travel Lodge Chicago

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