Enjoyed our 5 days stay there in August. My wife & baby were pleased with the hotel services. We requested & got a baby crib. The guy that checked us in was nice. The Housekeeper did nice job & were efficient. The gym was small but nice too. Lisa who attended to our requests/check-out was wonderful. Would stay again & recommend.

We are big Best Western customers as they fit our needs well. This Best Western Plus was nice, clean, and had a great lake view. The staff was very friendly and helpful. It's not too far from the downtown area, it would have been nice to be a bit closer in, however you pay a huge premium for that, so it was well worth the 10 minute drive to save several hundreds of dollars.

Parking in the garage is a bit tough to navigate, but there is plenty of free parking. My only complaints are that the water pressure in the shower was horrible, and the free breakfast is not great, even by free continental breakfast standards. There is fruit, yogurt, cold cereal (mostly the sugary kids cereals, and Rice Krispies), and prepackaged muffins and pastries. No croissants, bagels, or bread.

It's a good place to stay in Chicago if you want to save some money.

I had previously stayed at this property when it was a La Quinta. I was hoping for an improvement with the switch to Best Western and was disappointed. The workout facility was locked the whole time we were there. The breakfast that was served wasn't at the same level as the La Quinta had been and was way below the Best Western standards. That was my last stay there unless things improved by my next stay in Hyde Park.