We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice PFs”
Review of P.F. Chang's

P.F. Chang's
Ranked #501 of 10,922 Restaurants in Chicago
Price range: US$ 21 - US$ 30
Cuisines: Asian, Chinese
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: After-hours, Reservations
Neighbourhood: Near North Side
Description: P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrees, and family style noodles and rice. All made from scratch every day.
Reviewed 2 October 2018

Our group during trade shows normally visit this PF Chang's location at least once during the week we are in town. They are consistently friendly, fast, and accurate. On this visit there were 6 of us dining on a Thursday night with reservations. We were seated promptly. Our server was very nice and checked on us frequently. The food was all prepared correctly. This is a chain restaurant so you know what to expect and this restaurant is always very good when we visit.

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank admiralscommander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (393)
Traveller rating
Traveller type
Time of year
Language
  • More languages

10 - 14 of 393 reviews

Reviewed 23 September 2018 via mobile

I have been to a few in this chain, Orlando and Las Vegas, the visit to this one was certainly the worst, we went on Saturday lunchtime, it wasn’t particularly busy and the greeter was very friendly and pleasant, after that it went down hill, the server was ‘a space cowboy’ and my noodles were bland and over cooked.... the fortune cookie with facts on the chain as well as your fortune I thought was a bright idea.

Date of visit: September 2018
Thank S4827XZdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

Should’ve read the previous reviews before we went here. This chain is one of our favourites but this location ruined things for us. The service was slow and with an attitude. Our server was hanging out at the computer more than she was at tables. She was even eating at one point by the computer - likely more than we ate at that time as she didn’t return to take our order for a long time.
It seemed we had to ask for everything - more water, more soda, take our order, take away the finished appetizer dishes, bring us the check, etc. She would walk to another table and seemed to intentionally not even look over at our table so that I had to call out for her as she walked away each time to get her attention. It got so bad we even asked another server, who brought the main courses to us, to take away the empty appetizer bowls as the small table was getting crowded. He immediately waves me off and says he’ll be back for them even though he was leaving empty handed. He never did return for them. By the time we finished and asked for the bill, we had stacked a tower of plates and bowls, including the ones from the appetizers, just to create some table space.
I was originally going to put the server’s name in the review because it would help management deal with someone who’s representing them poorly. However since the second server wasn’t any better and seeing how there’s already plenty of reviews criticizing the service, I am assuming management just doesn’t care.
Don’t let this place ruin your evening. Just go somewhere else.

Date of visit: August 2018
Thank Yysguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

This restaurant has very good Asian food, some prepared in creative ways. My favorite are the lettuce wraps.

Date of visit: October 2017
Thank 533slt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

We decided to go to P.F. Chang’s over the local places because we knew what to expect and it was affordable in comparison.
We had quick service all the way until the end of our visit- I think our server got distracted by some of the other tables with children.
We had great drinks, service and food. The location is easily walked to and clean inside.

Date of visit: August 2018
Thank JessH387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed P.F. Chang's also viewed

 

Been to P.F. Chang's? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing