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“Friendly but sophisticated, great location”

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Sofitel Chicago Magnificent Mile
Ranked #23 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
So Cal
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Friendly but sophisticated, great location”
Reviewed 5 May 2012

I recently stayed at the Sofitel while on a quick business trip to Chicago (first stay at this chain). Location felt very safe even while walking alone after 11 p.m. I found the hotel to be the right level of style, with lots of light, modern but elegant--I personally liked the decor throughout. I also appreciated the friendly staff with their greetings of "Bonjour". Room was very comfortable and quiet. Very clean. Window shade on a switch (nice touch). I slept much better than usual. Enjoyed the Cafe des Architects for one dinner and breakfast. Free wifi was a nice change too. Rate was more reasonable than nearby hotels in same class. All in all, I can't think of anything they could have done better.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PearlRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerOffice, Front Office Manager at Sofitel Chicago Magnificent Mile, responded to this review, 4 June 2012
Thank you for taking the time to write about your recent stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoyed your stay, and thank you for pointing out that we now offer complimentary wifi to all of our hotel guests. We look forward to welcoming you back again soon!
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4,203 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (650)
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Fresno
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 May 2012

An exceptional hotel with discerning service. The French touch comes through in small ways and in the general execution of attention and service. The Cafe des Architechts, the on-property restaurant has one of the best breakfasts anywhere, and the French press coffee is a superb way to begin the day.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xperiencedtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2012

Rooms are in need of an upgrade, i have stayed in various Sofitels around the world and the rooms here were even poorer than the Sofitels in China and Vietnam.

The location is convenient, however for the price you pay you could have better rooms

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MineshPore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 April 2012

Close to the shops in North Michigan Ave, close to the Hancock Centre…but it doesn't have the downtown feel: we ended up moving to the Hard Rock Hotel in an art deco building near the river.
Bathroom was luxury, can't fault it.
Bedroom was great too…but this crazy thing with the sheets, they were full of electricity…and not in a good way! Poly-cotton sheets on a plastic wool underlay…builds up a ridiculous charge of static electricity. Nobody likes getting their extremities zapped when they get into bed! I ended up putting slightly-damp towels on the bed to suppress the charge.
One good tip though - the Tempo Cafe on the corner does a great 'diner' breakfast, one of the highlights of our stay!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RLT-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Chicago Magnificent Mile

Property: Sofitel Chicago Magnificent Mile
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
Price range (per night): ₹ 13,968 - ₹ 29,160
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Official Description (provided by the hotel):
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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