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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Ranked #81 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 21 April 2012

Stayed here for a conference in mid-April Hotel was just what I needed. The interior is quite stunning with a 17 story atrium. The 4 elevators were quick as I never waited more than 30 seconds for one. The staff were all very friendly and helpful and would say hello as they went by. The evening manager's reception is a great way to end the day with free drinks and snacks. Plus you get a complimentary breakfast with made to order omelette with all the fixings (bacon, pancakes etc.) For a downtown hotel this is great. The one drawback and it's minor is that you need to take two elevators to street level. Nonetheless this is minor. I stayed in a corner king and the room was very comfortable and spacious. The closet was a bit small and there is no in-room safe which is a bit surprising. TV selection was good and the water pressure just right.

Room Tip: Ask for a corner king. Extra windows
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  • Stayed: April 2012, travelled on business
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2  Thank EZF140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,664 - 2,668 of 3,275 reviews

Reviewed 18 April 2012

My family and I stayed at this hotel using my husband's Hilton points and it has a great location. We walked to Navy Pier, shopping on Michigan Avenue and Millenium Park. This hotel has a high volume of people and it shows. The lobby is beautiful, but the furniture is worn. We had a corner room with a beautiful view, but our room was just as worn. The king mattress actually sagged in the middle. Their was mildew stains on the grout in the shower and the grout in the bathroom floor was stained from dirt in spots. The shower curtain wasn't actually big enough so that if you closed it on one end, it gaped a foot at the other (it was one of those curved rods). There were three of us staying in the room and I thought they were very stingy with the towels. We had no bath mat, and while we had 3 bath towels, only 2 hand towles and wash clothes. There was a 2nd sink in our bedroom area, but no bar of soap or towel to actually use it.

We tried going to the manager's happy hour but the line was across the lobby and we gave up. The same at breakfast. I was told the food was good, but never had the patience to wait to find out.

  • Stayed: April 2012, travelled with family
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5  Thank Sue1685911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

we stayed at this property from April 12 to April 15. We stayed in a corner room which was quiet and had water and city views. The suite was large, spacious and well organized. The choices of drinks for Managers reception were plentiful. The breakfast choices were excellent. However, we were 2 adults in 60's and there were kids everywhere....In the elevators, running in the hallways. This is a great place for families and the location is perfect. The staff members were friendly and helpful.

Room Tip: Corner rooms will be quieter, but avoid service elevator which is noisy during the day.
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  • Stayed: April 2012, travelled as a couple
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1  Thank CMDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

The hotel is Nickels located between navy pier and Michgan Avenue. The rooms was well equiped but I would expect an inroom Safe in this hotel category.
The free breakfast buffet has a good choice of fresh fruits, eggs, cereals and muffins. Make sure you're not too late, as tables are limited. There is a managers reception every evening with free drinks and snacks.
The area is safe and clean and there is a grocery store just oposite the hotel.

  • Stayed: March 2012, travelled as a couple
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Thank redfam01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

We spent 6 wonderful days at this hotel. We had a corner suite on the top floor with a nice view of Lake Michigan. As others have mentioned, at times there were long waits at the reception desk with only one very overworked staff trying to take care of the guests. Because we were here over Spring Break, the hotel was full of families and students which meant long waits for the cook-to-order breakfast. And the evening reception which limits one drink at a time was often overwhelmed as well. Nonetheless, we enjoyed our stay very much. But we were surprised that the suite lacked a room safe. The hotel’s location is great for walking to the Navy Pier and it is about 2 ½ miles to the Field Museum. Tip to avoid the long breakfast lines----have breakfast early. Also, when waiting in line---watch the choreograph “dance” of the cooks preparing those delicious omelets.

  • Stayed: April 2012, travelled with family
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1  Thank MarJan6861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Phone Number:
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Business Hotel in Chicago
#50 Luxury Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
Price Range: ₹ 6,702 - ₹ 24,662 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 4*
Number of rooms: 455
Official Description (provided by the hotel):
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites

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