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Reviewed 12 December 2017 via mobile

We stay at Radisson Blu Chicago 2 or 3 times a year. The VIP lounge on the 17th floor is super comfortable and is top notch in service and quality. Love the atmosphere in the lounge. Staff member Daniel makes our visit great. Daniel goes out of his way to provide the best service and is so courteous. Thanks Daniel. You make Radisson Blu shine.

Stayed: December 2017, travelled with family
Thank Pablo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 13 December 2017

Pablo R, thank you for the review and your continued support of the Blu. Your business is appreciated and we're thrilled to learn that we continue to meet your expectations with each stay. We look forward to welcoming you again.

Jim Marino, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jim M, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 13 December 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 December 2017

We were treated like honored guests in both the Hotel and Restaurant. Vincent L White is the best Bell Hop ever. We hope to return to this Hotel soon. Clean rooms with spectacular views&great service!

Stayed: December 2017
Thank Nonychas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 13 December 2017

Nonychas, thank you for the review and the kind words regarding our staff. We're so glad you enjoyed your stay and we look forward to serving you again.

Jim Marino, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

A staff that is dedicated to customer service. The rooms and fun, modern, food is wonderful and the service is beyond what you expect!! Great location in the heart of downtown and connected to the Ped Way underground city.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank jonim258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 12 December 2017

Thank you for the review. We're so glad you enjoyed your recent stay and the excellent service provided by our staff. Your kind words are appreciated and we hope for the opportunity to serve you again.

Jim Marino, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jim M, General Manager at Radisson Blu Aqua Hotel, responded to this reviewResponded 12 December 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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