We booked thru Group on, but also upgraded to room with balcony. Was confused finding the parking, called the front desk and the man on the phone was wonderful, stayed on the phone to talk us thru the directions. We opted for the valet parking. The doormen and parking staff are a great asset, always smiling, social but courteous, with lots of tips to local food and sights.
Check in was a breeze, loved our room, full length windows gave us great views of both Mileneum Park and Navy Pier. Easy walking to see "the Bean", and walked to the Art Museum.
We ate at the restaurant and our waitress was wonderful, explaining various menu items and making great suggestions. The food and service was tops. We had drinks at the Fellini Bar, again great service and great drinks and sort of sports bar vs yuppy bar, but enjoyable.
Loved the decor, the full length fire place in the lobby, the wood floors in the rooms, comfy beds and rain shower. The ice machine was not working and we called the desk (someone had turned it off) They immediately sent up a bucket of ice. Every thing was clean and perfect, everyone was friendly and helpful. Concierge made us last minute reservations for dinner, gave us directions, great food place. We would definitely go here again when we do our quick getaways to Chicago.More
- Free Wifi