This is our first time at this property and I have to say that we are really impressed by the level of service and quality delivered. A no tipping policy? A little "weird" but glorious really. Free Internet with no password? How sensible! We wanted a rollaway bed for the third kid in the king suite we had....the guy who brought the bags up suggested that they just bring it when they do turndown service so the room wouldn't be cluttered unnecessisarily. Clearly someone is managing employees with a sense of doing what is right! I could go on with other nice touches in the room, but for now (we have one more night), I'll just say that I'm really impressed and feel like I'm getting good value for my money. Too often I end up somewhere nice but feel 'nickeled and dimed' for everything from Internet to coffee...it seems silly, but these are things I really like about simpler places like the Hampton Inn, but either Waldorf or this property manager feels the same way and fixed that! Thanks!
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less
- Reservation Options:
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