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Reviewed 19 August 2018 via mobile

We stayed for a couple days while we were having our wedding reception nearby... everything we experienced here was top notch!! The staff went above and beyond to make sure everything was perfect. The property is beautiful and all the food was amazing too!! We will be back again and again!!

Stayed: August 2018, travelled with family
Thank stephwix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Hotel Zachary, Chicago, A Tribute Portfolio Hotel, responded to this reviewResponded 25 August 2018

Dear Stephwix,

Thank you for sharing your experience at Hotel Zachary. We are thrilled that we could accommodate you over such an important event. Our staff looks forward to hosting you again in the future.

Yours in Hospitality,

Hotel Zachary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018 via mobile

Great hotel! Service was excellent (Keeva). Food was good. Beds were really comfortable and rooms were nice and clean. Valet parking was a bit unorganized and we waited on the sidewalk with our luggage until he was available. There is no coffee or refrigerators in the rooms which was disappointing considering the room price. Ice bags were a great idea. Highly recommend though! Can’t wait to go back!

Stayed: August 2018, travelled with family
Thank jsgp99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Hotel Zachary, Chicago, A Tribute Portfolio Hotel, responded to this reviewResponded 23 August 2018

Dear Jsgp99,

Thank you for sharing your experience at Hotel Zachary. We are happy that you were pleased with your stay and look forward to hosting you again in the future.

Yours in Hospitality,

Hotel Zachary

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Reviewed 15 August 2018

The Zachary is beautiful and the rooms are very nice!!! The customer service is top notch. From the first e-mail I received from Joanne to arriving, was everything we were hoping for, and then some. They made our stay perfect, from giving us a room close to the elevator and providing a wheel chair for my husband to use thru out our stay. We had this on our bucket list and all around, it was great!! Thank you!

Room Tip: If you have any special requests be sure to send and e-mail, they are very happy to make your stay perfect!
  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Patricia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Hotel Zachary, Chicago, A Tribute Portfolio Hotel, responded to this reviewResponded 23 August 2018

Dear Patricia,

Thank you for taking the time to review Hotel Zachary. Our staff is happy that you and your husband enjoyed your time with us. We look forward to hosting you again in the future.

Yours in Hospitality,

Hotel Zachary

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Reviewed 14 August 2018

Hotel Zachary is a very nice addition to the Wrigleyville area. It is clean, comfortable, and provides great views of the ballpark. It's design is very calming and historic. It is a great place to stay for a Cubs game or a concert. I have two suggestions that I believe would add to the Zachary's offerings. First, there are no coffee makers in rooms (or available upon request) and there is no coffee in the lobby (outside of the restaurant). What they do provide is up to two (small) coffees in the bakery downstairs (which is a very cool little shop). This is not a great option for a mid-level hotel, let alone one with the allure of the Zachary. They should consider providing coffee makers upon request and/or providing coffee in the lobby as most hotels do. The second comment I have is for Platinum Rewards Members. They do offer a "continental breakfast option" in thr Alma Room as the Platinum benefit. It is only for one item however. You get juice and coffee and a pastry (only very limited pastry options). It is listed as 10.00 on the menu. The Zachary should consider allowing the benefit to be used for anything 10.00 or under on the menu. There is oatmeal, a simple eggs and toast, ect. on the menu that would make sense. If that doesn't work, allowing visitors to pay for the cost above 10.00 would also be an option. I say this only to make the Zachary consistent with many other hotels we stay at. Again, just a couple of small tweaks. The hotel is wonderful and we look forward to staying there again in the future.

Room Tip: Balpark views are a real treat!
  • Stayed: August 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank AuntieJenn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Hotel Zachary, Chicago, A Tribute Portfolio Hotel, responded to this reviewResponded 15 August 2018

Dear AuntiJenn11,

Thank you for your review of Hotel Zachary. We appreciate and value your feedback. Your suggestions have been heard and are being discussed. We appreciate your loaytly to the SPG brand and we look forward to hosting you again in the future.

Yours In Hospitality,

Hotel Zachary

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Reviewed 14 August 2018

What a fantastic addition to the Wrigley area! Thank you to the developer that built this hotel. Terrific location, you are in the heart of Wrigleyville and there is so much to do-not to mention across from the ballpark! Now for the hotel-EXCELLENT. Our room was great and the view spectacular! The hotel is beautiful, the bar well stocked, bakery coffee shop on the 1st floor and a restaurant that we definitely want to try on our next visit!

  • Stayed: August 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Cj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management T, Manager at Hotel Zachary, Chicago, A Tribute Portfolio Hotel, responded to this reviewResponded 15 August 2018

Dear Cj M,

Thank you for sharing your experience at Hotel Zachary. We are thrilled to hear that you loved the location and your stay. Be sure to visit The Bar at Hotel Zachary on your next visit for some great food! We look forward to hosting you again in the future.

Yours In Hospitality,

Hotel Zachary

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