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“good hotel with some issues\” 4 of 5 bubbles
Review of Hotel Felix

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Hotel Felix
Ranked #117 of 187 Hotels in Chicago
GreenLeadersGold level
intsik
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“good hotel with some issues\”
4 of 5 bubbles Reviewed 6 May 2012

was scared of the reviews about the size of the room, but we got a decent sized king bed room. had enough space for rather large luggage. bed was ok. feel a bit worn as it was mushed near the waist area. the closet was too small. the bathroom was oddly big compare to the rest of the room. great pressure, but the shower curtain kinda threw me off. not nice. could have used a ref in the room.

coffee and tea was available in the morning at the lobby. valet took a long time when you wanted the car. the concierge was very nice and friendly, front desk not rude, but generally disinterested. also had housekeeping knock at 830 am on a sunday, which was annoying.

all in all, good with tiny service issues, and some minor refurbishments needed.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank intsik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgejordan, General Manager at Hotel Felix, responded to this review, 25 May 2012
Thank you for your recent review following your stay with us. We love the photos you posted and thank you for your comments. We hope to see you again soon, have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
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English first
Grand Rapids, Michigan
Level Contributor
1 review
3 of 5 bubbles Reviewed 4 May 2012

I was underwhelmed by my experience here. The room was so, so small and was not well-maintained -- the walls were basically bare and had several damaged areas. Not what I expected for "boutique" On the bright side, the bed was amazing -- by far the highlight of my stay. For other people that booked this for under $100, its a decent value but I paid about twice that and was disappointed. I didn't use any of the amenities or service, so I can't speak to that.

Room Tip: OMG small!
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  • Stayed April 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
Thank Erik W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgejordan, General Manager at Hotel Felix, responded to this review, 25 May 2012
Thank you for your review following your recent stay with us. While our rooms are cozy in nature, we stand behind our environmental efforts and are proud to be Chicago's first LEED certified hotel. We thank you again and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 4 May 2012

The room I stayed in was definitely the smallest room of any hotel. The bathroom did not have a place for my toiletries or make up. Even though there was a curtain in the shower, the water still ran on the bathroom floor. It was difficult to get a good night sleep when the garbage truck was outside your window at 5:00 a.m. They offered tea and coffee in the morning at the bar. It wold have been nice if they also offered some muffins or croissants as well.

  • Stayed May 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Chitowngal8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgejordan, General Manager at Hotel Felix, responded to this review, 25 May 2012
Thank you for your review following your stay with us. While our rooms are cozy in nature, we pride ourselves on our eco-friendly efforts. We offer complimentary fair-trade local coffee and tea (by Metropolis) in our lobby and encourage our guests to have breakfast at Elate, the organic restaurant adjacent to us. Thank you again and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Chicago hotels

Peoria, Illinois, United States
1 review
4 of 5 bubbles Reviewed 4 May 2012

We booked our room through priceline (80.00). The room was clean, but very tiny. After leaving behind an electronic device, Hotel Felix really shined when the housekeeper turned my item in. I received my item the next morning via FedEx. Big ups to the service and housekeeping staff!

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgejordan, General Manager at Hotel Felix, responded to this review, 25 May 2012
Thank you for writing a review following your recent stay with us! We also thank you for your kind words regarding our housekeeping team. We're very glad we were able to return your item to you. Thank you again and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 May 2012

This hotel is located in a great location and the lobby decor is really attractive. The room, though modern and sleek in decor, was tiny, and didn't use the space available very practically. I could hear the people in the next room a little too well, but street noise was not a problem. The doormen were pleasant but I had an awkward check in experience that left me confounded, but probably didn't have anything to do with me directly. I would probably only return to this hotel if I got a really really good rate.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mzm000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgejordan, General Manager at Hotel Felix, responded to this review, 25 May 2012
Thank you for your review following your recent stay with us. We're so glad you enjoyed our modern, stylish decor and convenient location in the heart of downtown Chicago. Wile our rooms are cozy in nature, we're proud of our environmental efforts. In regards to your check in experience, we're looking into the issue and will conduct remedial training as necessary. Thank you again and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Felix

Property: Hotel Felix
Address: 111 W Huron St, Chicago, IL 60654-8706
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#8 Green Hotel in Chicago
#32 Spa Hotel in Chicago
#67 Luxury Hotel in Chicago
Price range (per night): ₹ 7,621 - ₹ 32,699
Hotel Class:4 star — Hotel Felix 4*
Number of rooms: 225
Official Description (provided by the hotel):
4-star boutique luxury hotel in hip River North district, steps to Mag Mile / Galleries / Clubs. Sophisticated Accommodations; Relaxed Rates. ... more   less 
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Also Known As:
Felix Hotel Chicago

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