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“Short but wonderful stay” 3 of 5 bubbles
Review of Hilton Garden Inn Chicago Downtown/Magnificent Mile

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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #51 of 186 Hotels in Chicago
Certificate of Excellence
Singapore
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Short but wonderful stay”
3 of 5 bubbles Reviewed 24 April 2012

Stayed here for 2 nights. The hotel is close to restaurants and shops. One of the staff was trying to be helpful when I asked her about the best way to get to certain attractions (within and outside of the city) but thought she could do better by not assuming that I would be driving. Other than that, everything about the hotel was good and I may stay here again if I visit Chicago in future.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Zany_Eve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 25 April 2012
Dear Zany_Eve:

I appreciate the opportunity to accommodate you recently at the at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. Your comments will be used as a tool for mentoring and training our associates throughout the hotel. I realize you had a variety of hotel choices and appreciate you staying with us. Thank you for taking time to post on Trip Advisor.

Kind Regards,

Gina Danze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Michigan
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 23 April 2012

Nice location, close to Mag Mile shops and resturants. The room was clean and quiet. The beds were terrible. They have adjustable mattress setting from firm to soft. The theory is great but it did not work. It could possibly be the worse mattress I ever slept on.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Newman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 25 April 2012
Dear Newman1:

I have reviewed your comments regarding your recent stay at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. At your earliest opportunity, I would like to speak with. We want every guest to depart with a favorable impression. Please contact me at your earliest opportunity at 312-595-0000. I look forward to speaking with you.

Kind Regards,

Gina Danze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, España
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

If you're looking for a well located hotel this is your choice, it is not the cheapest option in the area, but if you want good service, frienly staff a a lot of places to go by walk arround this is your better choice.
Big rooms with nice views if you're in the higher floors, webber grill restaurant direct acces from the lobby where huge breakfast is served, if you want something fast you also have a starbucks placed in the lobby.

You have a lot of restaurants and bars just a few minutes on foot from the hotel, and for sure all the shopping area.

I stayed there for a month and be sure I'll be back next time I'll visit the city.

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank trx899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 25 April 2012
Dear trx899:

We appreciate to opportunity to have accommodated you for an entire month at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. That is a long time to be away from home and I am delighted to share your comments with each department throughout our hotel. It was a pleasure to accommodate you and hope to have you back again in the very near future.

Kind Regards,

Gina Danze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Runcorn England
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 April 2012

Got to hotel easy froim airport traveled on the subway,the stop was just outside .The check in was quick when got to room was pleased on the size and cleaness of it .Had a corner room os had two views.used the webber grill just for a drink but what we saw of the food it looked nice.Made use of the fast check out on the tv,would highly recomend this hotel to any one.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank P&DNewt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 25 April 2012
Dear P&DNewt:

I appreciate you recommending the Hilton Garden Inn Chicago Downtown/Magnificent Mile to others on Trip Advisor. Your favorable impressions are our continued goal. Thank you again for the opportunity to accommodate you.

Kind Regards,

Gina Danze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McLean, VA
Level Contributor
101 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

This hotel is in a great location near restaurants, public transit and Michigan Avenue. Property is very clean and well maintained; staff is very courteous and rooms are comfortable. These rooms are designed with a fully-contained bathroom, as compared to many Courtyards and equivalent brands that have the sink outside the bathroom. I find the Garden Inn layout preferable, especially if you are sharing the room with others.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank McLean4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 25 April 2012
Dear McLean4:

Thank you for providing our team, the opportunity to accommodate you during your recent visit to Chicago at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. Others will benefit from your feedback and so will our associates from a mentoring perspective. Thank you again for the opportunity to accommodate you.

Kind Regards,

Gina Danze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Property: Hilton Garden Inn Chicago Downtown/Magnificent Mile
Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
Price range (per night): ₹ 7,124 - ₹ 22,717
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com and Booking.com so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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