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“Great staff and location” 4 of 5 bubbles
Review of Hampton Inn & Suites Chicago - Downtown

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Hampton Inn & Suites Chicago - Downtown
Ranked #43 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great staff and location”
4 of 5 bubbles Reviewed 18 April 2012 via mobile

My family spent spring break at this hotel. The staff was friendly and even playful. We felt like they knew us. And the location was just a few blocks from Michigan avenue. We came during a crowded time and the breakfast area was a bit small (but free and adequate- like any Hampton Inn). Just the right ammenities, good staff and location made this a great stay.

Stayed March 2012
Helpful?
Thank mark m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,315 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (481)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Verona, Wisconsin
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 17 April 2012

Tracee at the front desk was great, great attitude and very friendly. Brenda(I think was her name) in business services was fantastic!!!! Took care of every legal service we could have thought of. She deserves a big raise. The

Room Tip: one side of the hotel faces the fire station.....they get a lot of call outs, but quiets at night.
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkwood, Missouri
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

My family (husband & 3 yo daughter) stayed here for two nights over a weekend. We booked a king suite and requested a high floor, which we got. The hotel is as nice as it looks online. Nothing is worn down and everything is very fresh and modern. We arrived around 11 am and were told our room wasn't ready but they parked our car and checked our bags. We ended up getting into the room around 1:45 pm, which was technically over 2 hours early. Here are some tips/comments about our stay:
1. The city noise is loud if you're not used to it, so request a high floor if possible, we received the top floor and couldn't hear much.
2. The hotel is in an excellent location, about 2 blocks from Michigan Ave and a half block from State Street, just a little north of the river. There is a 7 Eleven on the corner next to the hotel and a Walgreens nearby too.
3. The duvet and sheets are washed clean with each guest - a big bonus for me.
4. Not sure if it was just our room or the new energy efficient a/c units but it seemed our room could never get cool enough, we had it on 60 most of the time and it was stuffy.
5. The indoor pool was clean and a nice size.
6. The breakfast was one of the best hotel free breakfast I have had - waffles, eggs, biscuits, gravy, potatoes, oatmeal, yogurt, pastries, bagels, fruit, etc.
7. My only complaint is the timeliness of the maid service -- we left our room around 7:45am and returned around 1:30 pm and our room had not been serviced. Our daughter took an afternoon nap so we ended up not getting our room cleaned. We called for fresh towels and received them quickly.

Room Tip: Ask for a high floor (there are 12); the suites are worth it, very spacious
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  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank StacyHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

My cousin and I were in Chicago for one night and stayed at the Hampton Inn based on my previous experiences with the hotel chain along with the review for this Chicago hotel. Most of the comments made about the hotel are true: great location, nice and clean lobby and rooms, comfortable stay, and helpful staff. The staff in particular is phenomenal. Every single staff member we interacted with was professional but also warm and extremely hospitable. Mohamed in particular was very helpful!!!! I must add that the pool and patio area are fantastic and the patio in particular was beautifully decorated with top of the line patio furniture. Our weekend was a blast and I'm glad we chose to stay at the Hampton Inn!

Room Tip: Choose upper floors. Fire station I believe is on the west side of hotel. Our room faced it and we d...
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Urbanchik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monroe township, nj
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 April 2012

We spent a fabulous "Girlfriend's Weekend" in downtown Chicago in April 2012. Upon our arrival the gals at the front desk were so knowledgeable and friendly. Duffy, Tracee, Yaneli & Janita were there for us 24/7. These gorgeous gals booked us boat tours, scenic bus rides and even got us a complimentary shuttle to the new casino Rivers. They were constantly going "above and beyond" for all of their guests. Pat, Delores and Bunnie (the tail of the dog who followed us everywhere) had the time of their lives. Thanks, Hampton Inn for hiring the best staff in the world. We will surely return for another visit to exciting Chicago.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lpterr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Chicago - Downtown

Property: Hampton Inn & Suites Chicago - Downtown
Address: 33 West Illinois St, Chicago, IL 60654-4957
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Price range (per night): ₹ 9,228 - ₹ 21,924
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Official Description (provided by the hotel):
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn

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