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2 - 7 of 8 reviews
Reviewed 10 August 2018

There was a smiling and polite girl at the reception, so I can not complain about the staff. The apartment was big enough for us. We were four people, three children and one child at the age of 12, and stayed only one night at the hotel. But it smelled of cigarettes in the bathroom, and it was pretty dirty. It was a pity to have a shower. We tried the indoor pool. The water was cold, and most of the rooms with sauna and steam baths did not work. The showers there were too dirty. Although the electricity had stopped the next day and the hotel was working on a unit, the breakfast was served and it was varied and very tasty.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank EmiliaM1433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2018 via mobile

The only good thing in that hotel was the cuisine and food quality. But the service in the restaurant and reception was awful. They refused to give us extra towels, one of the waiters refused to accept our order. Great nature, but extremely bad service. Better find a place with high rank in Airbnb Don’t recommend this place at all.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Danail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

The rooms were good in fact for a 2-star hotel - clean and relatively big.
The restaurant is relatively cheap but nothing fancy - typical BG even a bit old-school.
The spa area is not OK - the pool is small and water is not warm; sauna and steam bath are small

Date of stay: September 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Yavor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2016

While the complex has some very good points: excellent rooms, location and friendly receptionists, the cleaning service was practically nonexistent; the night shift security was noisy and unprofessional with no concern for the rest of guests; staff needs training:)

Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016 via mobile

Lovely hotel, very close to the village Bozchenci. Great view from the terraces. The rooms are nice and comfortable. There are outdoor and indoor pools, well maniget garden and nice restaurant with lovely meals. My only remark is for better breakfast and more frequent cleaning of the rooms, but I still would like to visit that place again.

Date of stay: August 2016
Trip type: Travelled with family
Thank Jeina_Doichinova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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