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“Doesn't even deserve 1 star - buyer beware!”
Review of Ramada Pocatello

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Ramada Pocatello
Ranked #13 of 14 Hotels in Pocatello
Los Angeles
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Doesn't even deserve 1 star - buyer beware!”
Reviewed 5 January 2012

Drove 14 hours overnight as my client was performing and headlining there. Was greated at 11am by a lady at the desk who's customer service was below average. Another lady working there bardged in and told us we couldn't check in for all the reasons and was EXTREMELY rude while the other lady continued to check us in. NOT a way to treat a chart topping performer who has performed internationally and has driven 14 hours to perform at YOUR hotel. The room was disgusting, there was hair in the bed, stains on the sheets and pillows and it stunk of cigarette smoke and was just dirty. We were on our way out of the room to check out when we got a very rude phone call from the front desk telling us it was 11am, why weren't we checked out etc, the clock in our room was wrong and said 10:39am. Again, NOT a way to treat a performer who had the crowd had LOVED the night before. Terrible Terrible place to stay, I was DISGUSTED by the customer service - I will NOT be allowing my client to perform at that hotel again. Beyond disgusted - The place STUNK despite we were in a "non smoking room", it was FILTHY, there was cigarette ash in the room, the water made my skin itch which my client also complained about, the customer service was absolutely shocking. The place was just over all disgusting.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
South Lebanon, Ohio
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 5 January 2012

Pros:
close to shopping and restaurants
My husband and I felt safe here
the room is fair large enough and comfortable
free wi fi
didn't have to put a cash deposit or had to have a credit card upon check in
(like some other hotels in the area being so close to a college)
friendly staff
the room was clean and had no bugs in the room
had a pleasant nights sleep

Cons:
breakfast that they offer, is NOT free,it is $2.99 +tx per person
breakfast is pretty much a basic breakfast of
scrambled eggs,sausage,biscuits and gravy,waffles,danishes,toast and cereal along with juice and coffee and you can not go back for 2nds (not a buffet)
I just think this place is too pricey for what they offer.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arwen_Windwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burley, Idaho
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 November 2011

We stayed here on Thankgiving and the day after. We had always thought that Ramad's were great hotels. That was until we stayed at the Ramada in Pocatello. The room was run down and dirty. The hot tub was cold. The faucet for the tub/shower did not work. To top it off, the housekeepers knocked loudly on our door before nine in the morning, waking us up to ask if we wanted service. There were overfilled trash cans by the exit doors. The breakfast that was offered for a fee was a joke. This hotel should not have the Ramada name. Motel 6 would have been a much better place to stay.

Room Tip: "Go to a different hotel"
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAPPHIREDRAGON39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pocatello hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2011

Dirty room. Caused sinus trouble the minute I layed down in bed. Sink was gross & clogged up, ceiling falling in shower. Cigarette stains on furniture.
But that's not the worst of it. The paper thin walls let sounds through all night long of the shady live-in residents in room 120 next door to us. We felt UNSAFE. people coming & going all hours of night through the sliding glass door. We suspect they were on drugs. A lot of radio noise & sexual noise/banging on walls. When we called the front desk, there was no answer @ 2:30 am. Called again when it was unbearable noise again at 4:00 am. Only to have the front desk call constantly w no answer next door- more noise.
Don't stay here.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SetFreeIllFlyAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pocatello, Idaho
Level Contributor
195 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 October 2011

The pricing is horrible compared to other hotels in Pocatello for what you're getting.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vaporub, General Manager at Ramada Pocatello, responded to this review, 18 October 2011
We do apologys for your bad experience with us. We are in the process of upgrading our motel. If you would like to discuss the problems you had with our motel, please call 208-237-0020 and ask for Linda. I would like to discuss the changes you feel we need to make to better serve our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Pocatello

Property: Ramada Pocatello
Address: 133 W Burnside Ave, Pocatello, ID 83202-2403 (Formerly Ramada Pocatello)
Phone Number:
Region: United States > Idaho > Pocatello
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Pocatello
Price range (per night): ₹ 3,291 - ₹ 4,904
Hotel Class:2.5 star — Ramada Pocatello 2.5*
Number of rooms: 116
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Also Known As:
Ramada Inn Pocatello Hotel Pocatello
Pocatello Ramada Inn

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