First off I called to book a hotel for a room on the first floor with a king bed and a sofa bed so it would be easier to get to the room with my two kids and booked a week or two in advance. I booked a 5 day 4 night stay. I get to the hotel and I ask if my room is on the first floor and she says someone changed it too the second than I ask if my room is still a king room and she says no two queen beds but still with a sofa bed. So everything has completely changed and than she tells me the elevators don't work. So I have to haul my two kids with my husbands help and all our luggage through seven doors and a metal stair case. We get to the room it is a decent size. We look around there are spider webs on the ceiling and mold in the bathroom. REALLY!! Keep in mind this hotel is not cheap. The next day we leave and come back later on to change my son I bring him up myself and my key wont work. I see a housekeeper and she goes to help me open the door and the handle breaks in half. Next day we leave and come back and yet again my key wont work. I think everyday I had to get a new key. Keep in mind the whole time there is not elevator so I got quite a work out staying there. Last thing that bothered me is if you wanted to do laundry or get your breakfast you have to go to a building across from the hotel that is super inconvenient. It also took till the third day for housekeeping to notice the spider webs and clean them. I will probably never stay there again, It was one of the worst hotel experience ever. I used to be an assistant housekeeper at a candlewood suites so I know what a clean hotel room is suppose to look like.
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- Also Known As:
- Idaho Falls Red Lion
- Red Lion Idaho Falls