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All reviews blue bar moorish style every half hour free boat hotel boat boat service shuttle boat sea view beautiful hotel st marks square private boat film festival san marco lovely pool public areas the hotel offers room was large
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Reviewed 20 June 2018

I was truly happy when I stepped into this hotel. This hotel is really something! It was quite luxury experience. Restaurant, the stuff, pool, sea, reception, transport to Venice, whole hotel interior, people who are staying there, even them are very classy, which I loved.
Quite music, old couple who dance, others drinking fancy wine in their designer clothes, but nothing tacky. Very sophisticated. I love this hotel and everything about it, the architecture, the history, stuff, guests, everything is outstanding. Would definitely go back.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Suzana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExcelsiorVenezia, Direttore at Hotel Excelsior Venice Lido Resort, responded to this reviewResponded 26 June 2018

Dear Suzana T,
How lovely it was to read your review of our Hotel Excelsior Venice Lido Resort! Thank you so much for sharing and for having chosen our property in occasion of your getaway to Venice. For us, it has been a real pleasure to have welcomed you to our magical town and simply have been a part of your travel experience in Venice.

It was a pleasure to have you as our guest and we hope to welcome you back soon,

Alessio Lazazzera - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

We had a 3 night stay at the The Excelsior. Upon arrival we were blown away by the magnificence of the hotel arrival by boat form the airport ( we arrived at 1am!) and we were shown to our hotel room which was adjoining because we travelled with our two children. The rooms were absolutely vast with ocean views so you can imagine our delight when we woke in the morning. The breakfast was beautiful and served in the most magnificent room and the free shuttles to Venice main, were terrific! We thoroughly enjoyed the pool and the outdoor area. We did enquire about a beach cabana but for £70 Euros we declined as we only wanted it for a few hours and unfortunately there was no discounted rate for the afternoon. A shame as all but one of the cabanas was occupied!
The Blue Bar is just so beautiful and we were so blessed the with the weather it was such a magical night for us. Such great service and tradition. You have to order a martini.
The hotel is under a two year refurbishment to bring it up t the 21st century...so be patient and enjoy the hotel for what it is. I would highly recommend to stay!

Room tip: Get an ocean room - WOW!
Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank aussieinbeaconsfeild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExcelsiorVenezia, Direttore at Hotel Excelsior Venice Lido Resort, responded to this reviewResponded 26 June 2018

Dear aussieinbeaconsfeild,

Thank you for taking the time to write of your experience at our property. We are pleased to know that you appreciated our location, our spacious and clean rooms, our delicious buffet breakfast and dinner. And you are right, the Blue Bar is a valuable pearl of Hotel Excelsior Venice Lido Resort continuing to offer the real Excelsior Experience.

For us, it is a privilege to welcome you to our magical town and simply be a part of your travel experience in Venice,

Alessio Lazazzera - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018

Top class- stunning hotel, stunning scenery, great location, fabulous food & service. All you can ask for and more! Plush rooms, comfy bed- only issue was air con not working- not good in the humid weather!

Room tip: Ask for sea view- the Adriatic is stunning! And check air con working!
Date of stay: June 2018
Trip type: Travelled as a couple
Thank lmv64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExcelsiorVenezia, Direttore at Hotel Excelsior Venice Lido Resort, responded to this reviewResponded 18 June 2018

Dear Guest,
Thank you for taking the time to share your experience with us on TripAdvisor!
We are happy to know that you enjoyed your recent stay at our Resort: it is our goal to make your stay a truly memorable one, and we are proud to know we met your expectations.
Thank you for choosing the Hotel Excelsior Venice Lido Resort and we hope to welcome you back again soon.
Alessio Lazazzera – General Manager

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Reviewed 16 June 2018

We have stayed at the Excelsior several times over the past 8 years so we offer our comments with a broad experience. The latest stay , May 2018, was somewhat disappointing. We booked on their website, but it turned out to be a booking service which proved very difficult to communicate with. We somehow got locked into a non refundable situation - much to our frustration. Prior reservations were via the hotel’s website directly and were easy and quick - no more.

Housekeeping was mediocre, coming in mid to late afternoon and was performed poorly. It appears they never heard of face cloths. Our room,with sea view, was dark and furniture dated. Room lighting was in need of repair. Air conditioning in room was poor at best.

The buffet and staff were great! The Blue Bar remains exceptional. The beach was well groomed , the pool area was very nice as well. The shuttle to Venezia remains a real treat and a great service.

All in all, we enjoyed the stay but the hotel is showing its age. Lacks the Grand mystic it had for us only a few years ago.

Date of stay: May 2018
Trip type: Travelled with family
3  Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExcelsiorVenezia, Direttore at Hotel Excelsior Venice Lido Resort, responded to this reviewResponded 18 June 2018

Dear Guest,

We would like to thank you for your detailed feedback. We are happy to know that in general you enjoyed your recent stay at our Resort, and we took good note of your observations. Please be assured that your comments have been taken to heart and that we have shared your observations among our Management Team.
As you probably know, this year is the Excelsior Venice Lido’s 110th anniversary and we are working diligently now and over the next 2 years to restore the property to its full shining glory.
We hope to have the chance, in the future, to welcome you back to Venice and demonstrate that what you kindly indicated was a temporary situation pleasantly solved.
Alessio Lazazzera – General Manager

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Reviewed 11 June 2018

Elegant hotel next Adriatic sea with private beach. Very quiet and comfortable atmosphere, friendly and nice personnel. Short distance (15..20 minutes with hotel shuttle) from St. Marco square will give opportunity welcome and say goodbye every day to beautiful Venice and next day visit again this beautiful and amazing city after comfortable sleep and wonderful breakfast. I did like Venice already before, but in combination with Excelsior hotel I just admire and love her.

Room tip: Best views still are to Adriatic sea
Date of stay: June 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Kaire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExcelsiorVenezia, Direttore at Hotel Excelsior Venice Lido Resort, responded to this reviewResponded 15 June 2018

Dear Kaire M,

How lovely it was to read your review of our Hotel Excelsior Venice Lido Resort! . For us, it has been a real pleasure to have welcomed you to our magical town and simply have been a part of your travel experience in Venice.

It was a pleasure to have you as our guest and we hope to welcome you back soon,

Alessio Lazazzera - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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