1) AC stopped working in the middle of the night in an upgraded room
2) They make tall claims but basic things such as WI-FI are not available
3) Only 1 Towel was provided in each room. No hand towels either.
4) I called the reception 5 times and still wasn’t attended to. After which I walked upto the reception myself and still they were unable to provide me with something as basic as a hand towel.
5) The garden sprinklers were placed in the middle of the path made to access the river beach and they were sprinkling foul smelling water.
6) Breakfast wasn’t fresh. Bread pakoras were rotten and despite identifying it and requesting the chef to remove it from the buffet, they continued to place it there at the cost of everyone else’s health.
7) Electricity kept going in and out.
8)The drainage system in the bathroom was very poor and the water didn’t go down the drain.
Overall I’d just like to say that they overcharge at 10k per room per night and deliver nothing. Most pathetic experience ever. Don’t be fooled by the photographs as service is just beyond disgusting.