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Sachin B
Chandigarh, India

Perfect for a weekend getaway

4.0 of 5 bubblesReviewed 1 Feb 2021
After spending more than a year indoors due to the Covid-19 pandemic, we finally ventured out for a short weekend vacay. Owing to distances and the farmer protests at various places, we decided to go to Haridwar and Amatra stood out as the only viable choice due to its amazing location and facilities.

The resort is nestled in the quiet village of Shyampur, about 9 km away from Haridwar city. The access is via a narrow village road but once you're in the resort premises, its a totally different world. There are villas with all kinds of rooms. We booked a garden loft which includes a tiny integrated garden.

This allowed us to get a bonfire organized, which cost us 1200 bucks. This was totally worth the investment as the resort provided us with a ton of logs that provided a roaring fire for a good 4 - 5 hours into the night.

The service is decent and generally helpful. The restaurant, perched like a machaan provides decent food. The rooms are good but can do better with equipment maintenance. For instance, we noticed the Do not disturb switch is broken and the flush sometimes required an extra knock to stop the water flow after being used.

There are monkeys all over, owing to the location and the staff carry air guns to shoo them away. However, if you're outdoors, be aware of their presence.

The resort offers a ton of outdoor and indoor activities which is great if you're travelling with family or a large group. From cycles to ATVs, rock climbing, archery, croquet, badminton and many more activities, you're bound to keep busy and enjoy your stay.

The pool is excellent and often ends up becoming the preferred swimming pond for resident swans that grace the resort. Since the Ganges flows right next to the resort, you can venture out and not only enjoy its presence but can also take part in the ritual Ganga aarti organized every evening at sunset. The resort can also organize dedicated pooja activities upon extra payment.

Rooms have an oil radiator which proved extremely valuable to us and made the stay comfy.

Venturing out to the city is easy. The main highway allows you to enter Haridwar and from there one can go straight to Har ki Pauri car parking which takes about 5 minutes.

Overall, we enjoyed our stay at Amatra and would love to come back someday.
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amatra Tech, Owner at Amatra by the Ganges, responded to this review
Responded 1 Feb 2021
Dear Guest,

Greetings from Amatra by the Ganges!

Thank you for evaluating your experience at Amatra By The Ganges. We acknowledge your valuable, constructive feedback and assure you that the same will be addressed internally with all concerned. We look forward to welcoming you back at the resort.

With Best Regards,
Guest Relations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (610)
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    Reviewed 29 January 2021

    We booked the luxury villa with 3BR as we were 6 adults and 4 kids. We checked in to Villa no. 7. It has a great location. Wonderful view of Ganga from the first floor room.

    The property offers lot of activities and keeps everyone engaged. The lawn is a blessing and from there is a small walkway to the Ganga tributary. The Ganga water was so clean. We collected some and there wasn't even 0.1% sedimentation.

    We booked breakfast and dinner in our package as we came for two days and had plans to visit Rajaji National Park.

    The service was quick. Every bed room and the living room has oil heaters.

    The outside sitting area is blissful. We asked the hotel to organize bonfire. They supply wood and kerosene which you can actually use for atleast 3 days. The wood given is very good quality. They charge 1200 for the same.

    The food in the restaurant was nice. Low on salt and spices. Though one or two chinese dishes in the buffet were very spicy. My son particularly liked their cold coffee during breakfast so on request one evening they made him a small glass in the evening.

    The weather was very cold and foggy during our stay. If there would have been little more sunshine we would have enjoyed the outdoors more.

    And yes, our villa had complimentary PlayStation access. Kids made full use of it!

    BEWARE of the monkeys there and don't take them lightly...Twice monkeys managed to get inside our villa to create havoc. The staff was very kind and cleaned up very well.

    And yes, the kitchen has no utensils. Just a microwave. So carry your pots and pans if you need to.

    Had a great stay and would love to come back to Amatra!

    Room tip: Choose Villa no. 7 for a big group!
    Date of stay: January 2021
      • Rooms
      • Cleanliness
      • Service
    Thank Roochie1986
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Amatra Tech, Owner at Amatra by the Ganges, responded to this reviewResponded 1 February 2021

    Dear Guest,

    Greetings from Amatra by the Ganges!

    We thank you for the amazing rating and your kind words. It's feedbacks like these always motivates us to do better. We hope to serve you again.

    Best Regards,
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed 26 January 2021 via mobile

    Pay for 5 star property and services are like 2 star property...staff were not supportive. Also they don't replace appliances (like heater), if they aren't working. They keep the torn and wet printed menu card..which they never replaced with new one, electricity issue etc. They recommend different hacks to be followed as by your own as they don't have solutions to the concerns

    Date of stay: January 2021
    Trip type: Travelled with family
    1  Thank 462anujp
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Amatra Tech, Owner at Amatra by the Ganges, responded to this reviewResponded 31 March 2021

    Dear Guest,

    Greetings from Amatra by the Ganges!

    Thank you for evaluating your experience at Amatra By The Ganges. We acknowledge your valuable, constructive feedback and assure you that the same will be addressed internally with all concerned. We look forward to welcoming you back at the resort.

    With Best Regards,
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed 25 January 2021

    This is a wonderful amazing property, Good Location. amazing view on the banks of Ganges and The villa was nice staff was also very helpful and polite service is very good. All facilities & activities are there. must go there for stay & enjoy

    Date of stay: January 2021
      • Value
      • Cleanliness
      • Service
    Thank thethreads4
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Amatra Tech, Owner at Amatra by the Ganges, responded to this reviewResponded 1 February 2021

    Dear Guest,

    Thank you for your valuable time in evaluating your stay at Amatra by the Ganges and sharing such a delightful review. We at Amatra are consistently making efforts to enhance our services keeping in mind our guest feedback. We would love to serve you again.

    With Best Regards,
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed 15 January 2021 via mobile

    Had an amazing stay at the property. The villa was nice and staff was also very helpful and polite. They have a lot of activities for all ages to keep everyone busy. We personally enjoyed crouqet (which they even set up in the morning on asking) the atv ride was aslo very adventurous. The activity person Surender singh was very helpful and made sure everyone enjoys.

    The restraunt speed needs to be improved a bit...

    Overall had a really nice experience and will surely visit again.

    Date of stay: January 2021
    Trip type: Travelled with family
    Thank Tanishjn
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Amatra Tech, Owner at Amatra by the Ganges, responded to this reviewResponded 19 January 2021

    Dear Guest,

    Greetings from Amatra by the Ganges!
    We thank you for the amazing rating and your kind words. It's feedbacks like these always motivate us to do better. We hope to serve you again.

    Best Regards,
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed 11 January 2021

    This is a wonderful property, which has a very good location - on the banks of Ganga, with easy access to the river and no crowds. The property has very good rooms, villas and very good open areas. But the maintenance and the staff is not trained on hoteling at all. And this applies to every one - the people at the reception, at the restaurant, at the security, in house-keeping, the chefs, etc. It looks like being run by very local people with no educational training. I am not saying that anyone is bad, they are all good people who behave nicely, but without training, the delight and polish does not come through and that is what makes this otherwise excellent place a very ordinary one.
    This review is based on our 3-night stay in January 2021.
    Finally, on Covid protocols, we did not see the staff wear masks as religiously as other hotels do these days. And some hotel staff (especially at the restaurants) also wear gloves, but not here!

    Room tip: If you are a big family, their 3-bedroom villa is exquisite!
    Date of stay: January 2021
      • Value
      • Rooms
      • Service
    Thank nitendra
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Amatra Tech, Owner at Amatra by the Ganges, responded to this reviewResponded 31 March 2021

    Dear Guest,

    Greetings from Amatra by the Ganges!

    Thank you for evaluating your experience at Amatra By The Ganges. We acknowledge your valuable, constructive feedback and assure you that the same will be addressed internally with all concerned. We look forward to welcoming you back at the resort.

    With Best Regards,
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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