This is a wonderful property, which has a very good location - on the banks of Ganga, with easy access to the river and no crowds. The property has very good rooms, villas and very good open areas. But the maintenance and the staff is not trained on hoteling at all. And this applies to every one - the people at the reception, at the restaurant, at the security, in house-keeping, the chefs, etc. It looks like being run by very local people with no educational training. I am not saying that anyone is bad, they are all good people who behave nicely, but without training, the delight and polish does not come through and that is what makes this otherwise excellent place a very ordinary one.
This review is based on our 3-night stay in January 2021.
Finally, on Covid protocols, we did not see the staff wear masks as religiously as other hotels do these days. And some hotel staff (especially at the restaurants) also wear gloves, but not here!More
- Free Wifi