I really hate to write a negative review, but this time my hands were forced .
So point by point
Accessibility - excellent . One and half hours from Dehradun airport , the road is being constructed at places , but Over all it’s ok .
Location - you can’t ask for a better one . Bang on the Ganges , awesome surroundings , peace , calm and tranquility .
Property - lush green, well maintained so far . Offers excellent views , plenty of space to walk and plenty of activities to choose from . Jungle Safari is well managed .
Food - is average . Breakfast spread is miser , dinner you will be better off ala carte. The bar is closed for lack of staff so you either carry your own and carry your own ice from the kitchen too .. why... I will come to that.
Service - simply does not exist . They cite lack of staff because of COVID . Whatever staff there is , zero trained and have no idea of what to do and how . Be it anything . Such a potential place is severely mismanaged . Room service will make you mad and u got to call a different person every time .
It is marriage or family function venue . I would not encourage tourists , and if you do go , just forgive the staff. If you can , then it’s a good place .
Will like to visit again , in presence of full and trained staff .
I will respect their truthfulness , the staff was clear in the sitaution about it and did genuinely feel sorry for us .
But then , this is service industry and it doesn’t work like this .
