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“COMFORTABLE ROOMS, FRIENDLY STAFF”

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La Quinta Inn & Suites Rome
Ranked #11 of 20 Hotels in Rome
Reviewed 25 May 2017

I stayed here for four nights while we were in Rome doing a tennis tournament. The rooms here are not luxurious but they are quite comfortable and very clean. The staff all were universally cheerful and helpful.

The room itself had everything one would need - king bed, easy chair, desk, microwave, refrigerator, TV, coffee maker. The king bed had a great mattress and was very comfortable. The desk was somewhat on the smaller side but does have a lamp and a bank of electrical outlets. Of note is the desk chair. It was a really good and quite comfortable desk chair, much better than the desk chair is in most hotel rooms. The TV is on the small side and has fixed wall mount so you cannot work at the desk and watch TV. The airconditioning unit is controlled by a wall thermostat and operated very quietly. The bathroom is smallish but they do have nice big fluffy towels.

This hotel provides a good breakfast, not fancy but quite good. Typically they had scrambled eggs, biscuits, sausage gravy, waffles, bagels, toast, yogurt, cereals, fruit, milk, orange juice and so forth. There was enough variety that I didn't get bored the three days that I had breakfast here. The breakfast area was kept very clean all of the times that I was there.

In short this is a clean, comfortable and friendly place in which to stay. There are fancier places but this hotel is a great value for the money.

Room Tip: Room 126 is at the end of the hall and is very quiet.
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  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
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1  Thank Pilot70D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 24 of 133 reviews

Reviewed 19 May 2017

We have stay here 3 times in the past year. Rooms and lobby were clean and the staff were always friendly and helpful. Check in was fast, the breakfast menu was satisfing. All in all I would recommend this hotel to a friend or family member

  • Stayed: May 2017, travelled as a couple
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Review collected in partnership with La Quinta
Thank rbentonlrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2017

La Quinta Inn Rome, GA was a wonderful place to stay, Newly remodeled, clean, comfy beds, great staff, ideal travel location. Breakfast was adequate, yogurt, fruit, cereal and waffles. I had a banana that was rotten inside. Things happen! I still rate it excellent.

  • Stayed: April 2017, travelled solo
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Review collected in partnership with La Quinta
Thank HarperPWC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017

Absolutely awful costumer service! Quoted one rate for a tournament then given a $50 higher rate! When asked about it, Steve Miller, the guy at the front desk was rude and condescending. The costumer is NEVER right is their attitude! Finally got 2/6 rooms a reduced rate but not the rate quoted by the tournament. We are having to pay $30 more than advertised per night per 4 rooms!!! 2 of the rooms are $10 more per night. Steve at the front desk is power hungry and is only there to make your life a little more difficult. After all, isn't that what the hospitality business is all about!?? Find somewhere else to stay. You do not want to stay at a place the treats their "valued costumers" like this! He actually said, "Well, you are the one that screwed up by calling the 1-800 number instead of booking locally." He also called his coworker "stupid" and said that she is the one that "screwed" up because she can't spell and therefore he had issues finding our reservation. Additionally, he threw management under the bus by saying they could change the rate if they wanted to but his hands were tied. Nice, just the kind of employee everyone is searching for.

  • Stayed: April 2017, travelled with friends
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1  Thank 589emilye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Rome, responded to this reviewResponded 17 April 2017

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us.

Sincerely,

LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2017

What a great trip. Steve at the front desk is exceptionally knowledgeable and friendly. We feel he went above an beyond in representing La Quinta by making us feel at home at this facility and by informing us about the interesting history of the Rome area. We absolutely appreciate his kindness and professionalism. We will definitely return and recommend. Thank you!

  • Stayed: April 2017, travelled with family
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Review collected in partnership with La Quinta
Thank johnrV5245PP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Rome

Address: 15 Chateau Dr SE, Rome, GA 30161-7202
Phone Number:
Region: United States > Georgia > Rome
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 20 Hotels in Rome
Price Range: ₹ 6,865 - ₹ 9,909 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Rome 2.5*
Number of rooms: 45
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