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“New Hotel-A little expensive”

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Holiday Inn Express & Suites Rome-East
Ranked #4 of 20 Hotels in Rome
Certificate of Excellence
Reviewed 30 July 2012

We stayed in suite (2 queen beds and separate den with fold out couch). It was more expensive than other hotels in Rome. Rooms are nicely furnished and breakfast was very good. We stayed at Comfort Suites part of the time in Rome and this was a nicer hotel but costs more.

  • Stayed: July 2012, travelled with family
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Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laxmi35, General Manager at Holiday Inn Express & Suites Rome-East, responded to this reviewResponded 3 August 2012

Thank you for your comments regarding the clean rooms and that we are a nicer hotel.

Our mission is to supply a quality product with guest satisfaction. Apparently, we accomplished our mission. We do hope to see you on a return visit to Rome.

Sincerely,

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Reviews (217)
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184 - 188 of 217 reviews

Reviewed 27 June 2012

This little strip of hotels was experiencing challenges when we tried to check in. The Comfort Inn next door had its water shut off for several hours. And the Holiday Inn had the pool closed for renovations. The hotel is maybe a bit pricey, but relatively new and clean. Mattresses nice, but pillows lumpy and uncomfortable. The hotel staff was perfectly nice, but the stay felt very impersonal. The very best thing was the free breakfast. Huge selection, from pancakes to sausage biscuits to cinnamon rolls to cereal, and a fridge stocked with juices and milk. I'd recommend the hotel - just bring your own pillows!

  • Stayed: June 2012, travelled on business
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1  Thank kapingram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laxmi35, General Manager at Holiday Inn Express & Suites Rome-East, responded to this reviewResponded 3 August 2012

We appreciate you taking the time to write a review. I'm happy that you found the hotel to your liking, however, disappointed that we left you feeling unpersonal. I have discussed this with our team.

Upon your return visit to Rome, I hope that you will consider staying with us again and give us an opportunity to show how personal we can be.

Thank you,

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Reviewed 12 June 2012

Relative to other hotels in Rome, this hotel is the nicest. Of course, the competition is weak.

Good things - Newer hotel with clean rooms. Breakfast included. Comfortable beds. Staff seemed friendly. Nice lobby. Seems well maintained. Flat screens.

Bad Things - Expensive (as are most hotels in Rome). Location is remote and no restaurants are nearby. Extremely slow elevator. Internet slow at night when hotel was full. HD televisions without HD signal.

Stayed: June 2012, travelled with family
Thank dirkee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

We are happy that you find us to be your hotel of choice when in Rome, GA. We do pride ourselves on our hotel, amenities and service. It is guests like you that make our success possible.

Thank you again, and we hope to see you when your travels bring you back to Rome.

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Reviewed 11 May 2012 via mobile

We stayed here for a few days while my father was in the hospital. The room was okay but I feel like they are a bit over priced. The night before my father passed away we stayed at the hospital so that we could be with him. After he passed, my aunt asked the front desk clerk if they would consider giving us a credit for that night since we were unable to stay. The lady said that would be up to the GM so she gave her his phone number. Needless to say she left a voice mail for him but he never called her back. During our stay we noticed that our bead spread had a few red/brown stains on it which looked kind of gross. We stayed there 5 nights and have yet to receive points for those nights on my rewards card.

  • Stayed: April 2012
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Thank Amanda0099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Dear Amanda0099,

Thank you for being a Priority Club Member and writing a review about your recent stay with us. I’m very disappointed to hear about your experience on your recent stay. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed 3 April 2012

I stayed here several times and have been pleased with the hotel every time. The rooms are clean and spacious, the staff is friendly, and the breakfast is great. Walmart is close by, too. I plan on visiting the area several more times in the future and will always stay here.

  • Stayed: October 2011, travelled with family
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1  Thank HHTn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

Thank you for your glowing review of our hotel. We pride ourselves on our cleanliness, guest service and amenities and it is nice to hear that they are recognized.

Thank you again, and we hope to see you on your return travels to Rome, GA.

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Additional Information about Holiday Inn Express & Suites Rome-East

Address: 35 Hobson Way, Rome, GA 30161-7204
Phone Number:
Region: United States > Georgia > Rome
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 20 Hotels in Rome
Price Range: ₹ 6,626 - ₹ 11,692 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Rome-East 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express Hotel & Suites Rome-East. Conveniently located in the town of Rome, Georgia, and nestled in the foothills of the Appalachian Mountains, the new Holiday Inn Express & Suites in Rome, GA is perfect for both business and leisure travelers.Families will enjoy staying at our Rome, Georgia, hotel as they experience everything this picturesque city has to offer. Nearby historic downtown Rome is surrounded by three rivers and boasts beautiful Victorian buildings. Other Rome attractions include the Rome Area History Museum, Veteran's Plaza and area shopping. During the summer, you can watch the Rome Braves play baseball at the nearby State Mutual Stadium. Shorter College and Berry College are also convenient to our Rome accommodations.With convenient access to local businesses such as Bekaert Steel, Zartic, Pirelli Tire, F & P Georgia, Suzuki Mfg and VT Industries, our Rome, Georgia hotel is ideal for business travelers who plan to visit Rome. The nearby Stonebridge golf course offers a challenge when you want to combine business with a round of golf.During your stay at our new hotel in Rome, GA, be sure to enjoy a swim in the outdoor pool, work out in the fitness center or surf the web with free high-speed Internet access. You can start each day with the free hot breakfast bar featuring our signature cinnamon rolls. Check out our great Rome, Georgia hotel deals, and book your stay with us today. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Rome-East
Holiday Inn Express & Suites Rome-East Hotel Rome

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