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“Unpleasant stay”

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Days Inn & Suites Norcross
Ranked #25 of 37 Hotels in Norcross
Reviewed 29 August 2016

I have stayed at this days inn in the past a couple of times but this last time here that I stayed Aug 20, 2016 it was just an unpleasant stay. The room that my wife and I stayed was at the end of the hallway and the people across from us was certainly loud with the kids running in and out of the door and it slamming most of the evening and I called down to complain but that certainly didn't accomplish anything and our room which was non smoking smelled like smoke and the pool area which was an indoor pool was so hot without any air coming in my wife couldn't stand to be in there as it was a boiler in there. And lastly the continental breakfast was terrible. They only offer a couple of items like bread for toast and coffee no bagels or juice or jellies. The owner is being stiff on what he can offer his morning guest. This motel has really gone down hill in recent years as the owner has not done proper maintenance and I we won't be returning here again.

Room Tip: I can't really offer any tips on this motel
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  • Stayed: August 2016, travelled as a couple
    • Location
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Thank toddw725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda M, Guest Relations Manager at Days Inn & Suites Norcross, responded to this reviewResponded 1 September 2016

Thank you for taking the time to let us know about your recent stay. We are certainly sorry for the noise that kept you awake during the night. We strive to provide a clean, comfortable room at an affordable rate for all our guests. We apologize that you experienced problems with the hotel and therefore we did not meet our goal. Please give us another opportunity to serve you. I am sure that we can live up to your expectations in the future.

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72 - 76 of 241 reviews

Reviewed 28 August 2016

  • Stayed: July 2016, travelled with family
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Review collected in partnership with Days Inn
Thank sallyl454
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Melinda M, Guest Relations Manager at Days Inn & Suites Norcross, responded to this reviewResponded 1 September 2016

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Reviewed 27 August 2016

This is a good place to stay and very affordable price clean and comfortable beds with friendly service

  • Stayed: August 2016, travelled on business
    • Value
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Review collected in partnership with Days Inn
Thank dannymQ4767RG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda M, Guest Relations Manager at Days Inn & Suites Norcross, responded to this reviewResponded 28 August 2016

We are so glad that you enjoyed your recent stay wiwth us at the Days Inn Norccross. We strive to provide clean, comfortable rooms with a friendly staff. We are hoping that you will return and again enjoy a great value.

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Reviewed 21 August 2016

We booked this room while traveling using the Wyndham Rewards app upon arrival it took less than 5 minutes to check in and we were off to our room. Our room was next to the hotel entrance/exit but we never heard the door all night, we slept peacefully undisturbed. The AC was excellent as was the breakfast.

  • Stayed: August 2016, travelled with family
    • Value
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Review collected in partnership with Days Inn
Thank U8229MAthomasb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda M, Guest Relations Manager at Days Inn & Suites Norcross, responded to this reviewResponded 28 August 2016

Thank you for letting others know how easy it is to use the Wyndham Rewards app and earn points with our free reward program. We appreciate your business and are thrilled that you had a restful and enjoyable stay. Please stop in again when you are in the area. Don't forget to use your app!!

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Reviewed 18 August 2016

This was a last minute trip for my parents and I so we were stuck with a few choices. The pictures online looked a little better than the actual room. My parent's room smelled like someone had smoked in the room or like the smell when furniture and carpets gets wet and no one bothered to cleaned it properly. It wasn't pleasant. We checked in late so we didn't change the room til the next day. Had to argue with the manager for a bit because he didn't believe me. Then the maids came to check the room and told us that we were wrong... not good customer service there. Finally had their rooms changed and the new one smelled a lot better. My room was ok. Found a guy's underwear in the bathroom behind the door, didn't touch it. So I figured the rooms weren't changed properly. Looks like the sheets weren't change every day and we stayed there 2 days. They just tucked the sheets back into the bed. Kinda not worth the money.

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 138dap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda M, Guest Relations Manager at Days Inn & Suites Norcross, responded to this reviewResponded 19 August 2016

We sincerely apologize for your experience. Customer service should always be our focus and it appears from your comments it was not. Please give us another opportunity to earn your business if you are ever in the area again.

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Additional Information about Days Inn & Suites Norcross

Address: 5385 Peachtree Industrial Blvd, Norcross, GA 30092-4455
Phone Number:
Region: United States > Georgia > Norcross
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 37 Hotels in Norcross
Price Range: ₹ 5,314 - ₹ 6,675 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Norcross 2*
Number of rooms: 60
Official Description (provided by the hotel):
Indoor hotel have indoor pool, provide free dlx continental breakfast.all room have microwave,refrigerator, hair dryer, iron& board, coffer maker.free parking. Walking distance to technology business park. Major restaurants nearby.30 minutes from downtown Atlanta ... more   less 
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Also Known As:
Days Inn And Suites Norcross Hotel Norcross
Norcross Days Inn
Days Inn Norcross

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