Holiday Inn Express is a pretty consistent brand, but this property is at the lower end of the continuum. Consequently, I am frankly surprised at the recent high reviews -- I wondered if they were staying at the same property.
Reservations were accurate and check in was without problems. The room was clean, but dated and conditions were overall a little tired. They haven't reached shabby yet, but for example, the shower curtain was torn, the toilet ran unless you jiggled the handle, and the A/C at times sounded as though it was taking off.
When we checked in one floor lamp had its shade perched precariously -- turns out the yoke was broken and maintenance had tried (unsuccessfully) to glue it back on, rather than purchasing a new yoke for a few dollars at the nearby Home Depot. Another lamp at the bed was flickering on and off -- even when turned off, suggesting some sort of short. When I turned it on (bad mistake), the florescent lamp shattered. It was cleaned up the next day, but really -- electrical problems?
The hotel has multiple card entry points -- even getting to the elevator requires a room card. While I applaud security I wondered why so much. Then I noticed the variety of young women populating the street on which the hotel fronts. Now it becomes a little clearer.
The "business center" consists of I believe one computer. So you can get on-line if you failed to bring a laptop. There are, however, no extras. I don't recall if there was a printer.
It wasn't that the experience was awful, but it really isn't up to Holiday Inn Express standards, or at least my room wasn't. There are several other name brands nearby, I'd probably look at them if I needed to stay in this area again . . . unless the budget was really tight, and then realize the limitations.
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