This restaurant has been opened under various managers and managements over the last ten years. All have seemed to fail because they couldn’t deliver on service, food quality, or value. This is still the case!!
Three couples in our local dining group wanted to try the “TWO FOR $32” as a special dining option on Thursday .
Our server was doing his best but woefully lacked experience a server or with this restaurant. He took our orders but couldn’t remember the list of sides to choose from even though they were listed on the 2for$32 cards on the table. Also, the restaurant didn’t have 1000 Island dressing. Here is the big one – our main course arrived before our salad orders! Everyone ordered the sirloin steak option on the special. It turned out to be more of a breakfast steak; paper thin with some fat and gristle. What you could eat tasted fine but was not what everyone expected!
The sides were OK but not special except for the collard greens which were quite good. The $16 plate was more like a $8.00 meal or less in value. The dessert to share was good but was the only choice offered.
Here are the two biggest questionable issues at the Oaks. Over charging and charging for things that were included in the 2for$32 special. Two out of our three couples were charged $7.00 for the shared dessert which was supposed to be included in the meal. This was fixed after they heard us complain loudly about the error. Funny that another Tripadvisor reviewer stated the following: “To make matters worse, they tried to charge something that wasn't supposed to charged. “ Next was the problem with the wine order. Two of us ordered a $9.00 glass of wine from the wine list. The portion of wine was suppose to be 9ozs but arrived more like half that amount and was charged on the bill at $15.00 per glass instead of the $9.00. The bartender was adamant that he knew what a 9ozs amount was and the customer was wrong! The overcharge was finally removed after some extended shouting back and forth.
FORGET THIS PLACE AS A DINING OPTION IN HIAWASSEE/YOUNG HARRIS. NOT WORTH YOUR TROUBLE!
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