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Traveller rating
150
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56
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All reviews stay there again location is great within walking distance during oktoberfest beds were very comfortable continental breakfast town
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Reviewed 21 November 2018 via mobile

We visited Helen about 2 years ago and stayed at the Quality Inn. We were greeted by Happii, the manager of the hotel. Well,needless to say, she left a very nice impression on us..... not to mention the breakfast, location, and the rooms are great, that we came back and brought some friends with us. We had the privilege of also meeting Happii's daughter and husband David. Thank you for making our trip extra special!

Date of stay: November 2018
Trip type: Travelled with family
Thank Arlene a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quality I, Manager at Quality Inn Downtown Helen, responded to this reviewResponded 23 November 2018

Dear Valued Guest,

Thank you for your recent stay. We deeply appreciate it very much.
Your feedback will help us make our service better to all of our guests.
We would like to invite you back for another stay with us.

Thanks,
Happie-GM
Quality Inn Alpine Helen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018

This hotel was so clean & close to town! Great staff ,wonderful breakfast , hotel lobby is so homey and welcoming ,nice fireplace and comfy couches ,fresh tea & coffee, liquor store & resteraunt right across street! Very reasonable in pricing

Date of stay: October 2018
Thank Diane D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quality I, Owner at Quality Inn Downtown Helen, responded to this reviewResponded 20 November 2018

Dear Valued Guest,

We like to thank you for your recent visit.
Your feedback is very deeply appreciated and will help us make our service better to our guest.
We would like to invite you back for another stay again.
Thanks, Happie- GM
Quality Inn Alpine Helen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018

This hotel is very clean and comfortable. The location is perfect for walking around town and is located across from Betty's country store. The only recommendation I can make is to have some hand sanitizer available in the breakfast area.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rita G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quality I, General Manager at Quality Inn Downtown Helen, responded to this reviewResponded 20 November 2018

Dear Valued Guest,

We would like to thank you for your recent stay.
Your feedback is deeply appreciated and will help us continue to make our service better.
We would like to invite you back for another stay again.

Thanks, Happie-GM
Quality Inn Alpine Helen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

Location is great,we were able to park at Hotel and walk to most places,love the hot breakfast,price is a little higher than I like to pay for a room and the hotel could use some updates,their system got hacked right before our trip which can happen to any business , this caused our credit card that we used to book the room to have 2 fraud charges on it,luckily we caught it and the credit card company is on top of it,be cautious as you should always be when booking a room etc.Would recommend this hotel.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Wanda R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quality I, General Manager at Quality Inn Downtown Helen, responded to this reviewResponded 4 November 2018

Dear Valued Guest,

We would like to thank you for your recent stay. We appreciate your feedback on your stay, which will help us make our service even better to guest. We are glad that you enjoyed your stay and would like to invite you back for another stay with us.

Thanks,
Happie- GM
Quality Inn Alpine Helen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018 via mobile

We stay here for one night during our color tour in the mountains and this was a great overnight stay. Very clean, comfortable bed, silky sheets, and close to all the attractions in town. Great complementary breakfast. Only drawback was no elevator to the second floor, so if you have trouble walking up stairs, book a first-floor room . Otherwise, I would highly recommend this motel.

Date of stay: October 2018
Trip type: Travelled with family
Thank Kay076
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quality I, General Manager at Quality Inn Downtown Helen, responded to this reviewResponded 4 November 2018

Dear Valued Guest,

We would like to thank you for your recent stay. We appreciate your feedback on your stay, which will help us make our service even better to guest. We are glad that you enjoyed your stay and would like to invite you back for another stay with us.

Thanks,
Happie- GM
Quality Inn Alpine Helen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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