There was an anfestation in room 1101. When my daughter woke up there were ants in her bed and in her snacks after a 1 day stay. When this was brought to the attention of the staff and I was offered a $30 discount because I did not bring this up earlier......they weren’t there earlier!!! They came through a crack in the wall at the bottom based on the video provided. Management said they were unaware of this issue which I find hard to believe. The agent said that she is only able to offer that and if I need further assistance to call back on Monday. After calling back on Monday and having to inform them of the video and pictures that I have. I mentioned at the very least I would like the room compted she obliged. I’m am surprised at the level of service of a manager at this location where there was not an immediate need to fix the problem. While a having the room compted fixed this problem they are not looking to build a relationship going forward. The difference between a franchise and a corporate location is obvious.
- Official Description (provided by the hotel):
- Welcome to the La Quinta Inn & Suites Covington, GA, where you will experience comfort and convenience in our newly renovated hotel. Our hotel is conveniently located right off Interstate 20 at Exit 90. We are located only 45 minutes from Atlanta and 1 1/2 hours from Augusta, home of the Master's Golf Tournament. We are located less than 5 miles from the Historic Covington Downtown Square and shopping. Traveling for Business? We have all the amenities to make you feel at home, while you are on the road. Free High Speed Wi-Fi to keep on top of your work, watch movies, or keep in contact with your family. Free Hot Breakfast to get your morning started right. A 24 hour fitness center, so that you can keep up your routine. Guest Laundry center to keep you looking fresh and 24 hours business center. Traveling for Leisure? We have all the amenities to make your stay great. We offer a seasonal outdoor swimming pool to relax and soak up the sun. Free hot breakfast and guest laundry. We are located just a few minutes away from the Downtown Covington Historic Square; featuring dining, shopping, also TV and Movies Filming locations. Turner Lake Ball Park is less than a 1/4 a mile from the hotel. We are located to all the Hollywood of the South destinations. Whether you are a History fan, TV or Movie Fan, or into haunting the Covington area has something for you. La Quinta Inn & Suites - Covington, GA offers the following to all our guests: free hot breakfast, free Wi-Fi, 24 hour fitness center, business center, seasonal outdoor swimming pool, guest laundry, and free parking. La Quinta Inn & Suites - Covington, GA also takes care of your meeting and event needs. We offer 2 meeting rooms: the Board Room and the Meeting Room. Each room may be rented for corporate events or for leisure functions. The Meeting Room features a beautifully shaded outdoor patio to expand your event space. The hotel's unique atrium can be rented out for wedding ceremonies as well, Featuring a 4 story breath-taking view. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Covington