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“Incredible Priority Points stay!” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Commerce-Tanger Outlets

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Holiday Inn Express Hotel & Suites Commerce-Tanger Outlets
Ranked #8 of 14 Hotels in Commerce
Florida
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Incredible Priority Points stay!”
4 of 5 bubbles Reviewed 6 April 2012

This is a fairly standard Holiday Inn hotel. Updated decor, clean, good location and free breakfast. Pros: they had true queen size beds, although squeaky and not the most comfortable. We used Priority Club points for our stay, the number of points needed was so low we consider this an outstanding deal. If you are able to book using points and can get a great deal like we did - book it you won't be disappointed!

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FloridaNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 reviews from our community

Traveller rating
    24
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
south carolina
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed 2 April 2012

Pros :

-The suite with couch is a spacious room
-Breakfast was nice
-Comfortable mattress

Cons:

-Third floor was a "partial" smoking floor. The middle rooms were non smoking. On either end of the hall there were enclosed glass doors to the smoking rooms. Of course we smelled the smoke anyway. Didn't realize what was going on until late at night.
-Room was very dark
-Beds creaked with the slightest movement
-Crinkly plastic mattress pads (I think). Was afraid pull the bed apart to check.
-VERY close to a busy road. Since this is North Georgia heard loud mufflers all night long.
-Lots of minor things wrong with room - slow draining tub, bathroom door hard to close, "commitment to service" placard in bathroom was filthy and had paint drips on it, switch on nightstand light didn't work (we had to unscrew the bulb to turn it off)
-Surprisingly expensive compared to other HI Express' in similar areas.

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cantfindausername
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Commerce-Tanger Outlets, responded to this review, 5 May 2012
cantfindausername,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Commerce hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 February 2012

Stayed here while my husband attended school. Very clean, nice staff. Would stay again.

Helpful?
1 Thank Chrsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas, GA
Level Contributor
198 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 17 February 2012

This is my second review on this hotel. My last one was a little over two years ago and wanted to voice my approval still that this hotel is a good hotel, with a great staff (especially Jodie and Lindsey). I stay here quite a bit throughout the year and sure you are bound to have a bad night here and there as no one is perfect, but anytime I've had an issue here they have always been hospitable and willing to try to fix the issue. I too am a platinum member and stay at quite a few Holiday Inn Express hotels and yet this hotel is on the older side of things it is still fine. The breakfast is ample and there is a good variety to choose from and they have a decent sized breakfast area. They also have a good sized meeting room if you need one of those. On a side note if you have time you can swing by the Tanger Outlets and pick up one of their coupon books and they have a coupon in it for 20% off or a room upgrade at this hotel most of the time.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wofiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 February 2012

Rooms were relatively nice and clean even though it was very expensive compared to the competing motels (Comfort Inn, Hampton, Marriot). But I decided to give it a try (as I have been doing so far).

The front desk girl was extremely rude to the point where I was about to leave. If you are in the service industry you should be willing to cater to your guest's questions. All I did was ask her a simple question and she blew up in sarcasm. Really put a damper on my day.

Hopefully a one time thing but as a previous reviewer wrote, the staff is rude and incompetent even though the rooms are ok.

  • Stayed January 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Commerce-Tanger Outlets

Property: Holiday Inn Express Hotel & Suites Commerce-Tanger Outlets
Address: 30539 US Hwy 441 S, Commerce, GA 30529
Phone Number:
Region: United States > Georgia > Commerce
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Commerce
Price range (per night): ₹ 7,039 - ₹ 20,711
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Commerce-Tanger Outlets 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
The newest hotel in Commerce Georgia is the Holiday Inn Express Hotel & Suites Commerce located near Interstate 85 and Exit 149. This beautiful property is located close to Downtown, Tanger Outlets, Atlanta Dragway, and several Restaurants within 2 Mile of area, Offers 62 guestrooms which include suites and Jacuzzi Rooms. In room amenities include free high speed Internet. Hotel Features include Complimentary Deluxe Continental Breakfast, Fitness Center, and Business Center. Local Attractions are Tanger Outlets, The Craven Pottery, University of Georgia at Athens, Atlanta Dragway, Lake Lanier, Falcon Football, and Braves Baseball. Visit Commerce, GA and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Commerce-Tanger Outlets
Holiday Inn Commerce
Commerce Holiday Inn

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