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“Bad all around!! ”
Review of Outback Steakhouse

Outback Steakhouse
Ranked #8 of 59 Restaurants in Commerce
Cuisines: Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 3 September 2018 via mobile

For starters, they lost our reservation for my nieces bday dinner for only 8 ppl, told us we would have to wait another 30 minutes. Normally that would be ok, but the restaurant was literally empty of customers!! No menu or drinks offered while we had to wait. Seemed like the greeters and our waitress hated life. They were so rude and didn’t seem to care if we were happy or not. Out of 8 of us, only 3 meals came out edible. Had to send the other 5 back. It was already after 9pm at this point so we said no thanks to recooking the meals. The manager seemed like a super nice guy that tried to make things right although he promised twice to bring us out our to go order fresh, but yet, we left without it because it was never brought to us. He did make sure they brought out brownies and ice cream and sang to my niece for her birthday AND didn’t charge any of us for the drinks and edible meals. He also sent us all home with $20 como cards to come back again on a later date. I’m pretty sure we will be waiting until they hopefully get their act together before putting those to use. I felt bad for the poor manager but over half those ppl working there needed to be sent home!! If ya hate your job that much, find something else.

Date of visit: September 2018
Thank deborahs283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 12 September 2018

We feel terrible about your experience. Your feedback means a lot to us and will be taken into consideration for the future.

If you’d like to get in touch directly, please fill out our Contact Us form and we will reach back out: https://www.outback.com/contact


Outback Steakhouse

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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (116)
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7 - 11 of 116 reviews

Reviewed 30 July 2018 via mobile

After waiting 50 minutes someone from the kitchen comes to our table to tell us our ticket had been misplaced. The service could definitely be improved. Will be our last visit here.

Date of visit: July 2018
Thank 340cpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018 via mobile

There aren’t very many decent choices in this area, so this Outback was packed with people during the dinner rush. Even though the staff was clearly very busy, they were nice and accommodating. My steak didn’t come out correctly, so they had to make me a new one. The manager brought it over and apologized, and the new steak was perfectly cooked and delicious. Our waiter was new, but very nice and genuinely cared about our experience. Pleasant surprise for this area.

Date of visit: July 2018
Thank ebtraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

Located in the very back of a deserted strip shopping center, we stopped for a Friday lunch. About 20 people in the place, we sat at the bar, waited about 5 minutes for the bartender/server to appear. Ordered wings as an appetizer, which were fine. A salad, and chicken sandwich were our entrees. 20 minutes later our entrees arrived after we asked someone to check on them. The manager said they were delivered as soon as they were put in the window, but the chicken was cold, as was the baked potato. Poor quality food coupled with poor service is the sign of establishment not interested in their clientele.

Date of visit: June 2018
Thank DawsonBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2018

I thoroughly checked the Outback website for Chico, CA and it said there are lunch specials from $7.99 to $8.99. When we received our menus there were only "regular" (expensive) lunch entrees. I inquired about the lunch specials and was told, "Only what's printed in front of you." So we split a pricey appetizer and each got a baked potato. The food was very good. The service perfunctory. When the check came -- about five minutes later the server asked, "Do you need any help figuring the bill, sweetie?" I am not a freaking moron. Upon leaving the host presented us with two coupons for $4 off on our next two lunch entrees. The coupon plainly states, "Lunch combos starting at $7.99 -- What's up with that?!

told "Only what's printed in front of you

Date of visit: April 2018
    • Value
    • Service
    • Food
Thank stepsister999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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