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8 - 13 of 57 reviews
Reviewed 17 July 2017 via mobile

The rooms are not clean and the staff lied about the price for the AARP rate! I would not stay again! The breakfast area was cover in ants, so all the food was not eatable. There was a washed and dryer but the entire area was cover in mosquitoes! They obviously need bug spray!

Stayed: July 2017, travelled solo
Thank amrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 6 August 2017

Dear Valued Guest,

We apologize for the inconvenience you have encountered during your stay with us. We have read your comments and we have made changes accordingly. We assure that this type of incident will not occur again with any other future guests. Again, we apologize and we hope to see you again.

Thanks,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2017

When we checked in the lady (I think she was the manager/owner) was polite. In one of our rooms the refrigerator wasn't working. She immediately got it replaced with one that worked. We also had an issue with the door on the other room. It would open without a key card. Again, fixed immediately. Rooms were both clean and smelled nice.

Parking lot is very bumpy and has huge holes. Go slowly in order to not damage your car.
A/C's in both rooms kept shutting off. Rooms were hot at times.

Another issue we had (which I've never had at any other Choice hotel) was: we wanted to play cards in the lobby one evening during our stay (We stayed 3 nights, 2 rooms). We went to the lobby (youngest person in our party was 15 and there were five of us) we asked if we could use the tables and chairs to play cards. We even brought our own drinks, snacks etc. The lady at the front desk said she would have to call and ask if she was allowed to let us. She said she was allowed but only for two hours (until 9:00pm). I was furious! (I'm a gold member and can't even use their lobby?)

Will not be back to this particular establishment.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tiffanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 26 June 2017

Dear Valued Guest,

We apologize for the inconvenience you have encountered during your recent stay. We have notified staff members of this review and we have made amends to make sure that this type of incident does not happen again. Again we are sorry and we hope to see you again.

Thanks,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2017 via mobile

I will not even waste time writing a long review. Just know that we stopped here for an overnight on a road trip, and it's the dirtiest nastiest place I've ever been. It is run down, smells terrible, and I would've been better off sleeping in a dumpster

Stayed: June 2017, travelled with family
Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 12 June 2017

Dear Valued Guest,

We apologize for the inconvenience you have experienced during your recent stay with us. We have notified the staff of this review and we are in the process of making amends to make sure that this type of experience is not encountered again. Again we apologize, and we hope to see you again.

Thanks,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

the beds and sheets were clean and comfortable.really liked the bathrooms and the overall room quality. I enjoyed the sleep that i needed and i will let my other family members know of the good service and i will be back again. thanks

  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank jordansamual1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 22 April 2017

Dear Valued Guest,

Thank you for staying with us! We appreciate your kind review and we hope you come see us again real soon!

Thanks,
Management

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Reviewed 5 April 2017

The rooms all have outside entrances, and you need to walk up a couple flights of stairs to get to the second floor. Our room was clean but could use updates. It did have a fridge and micro. Not what I'd except for a Quality Inn. On a positive note the lady at the front desk at check in was very nice. Also, the lady that handled the breakfast area in the morning was very nice. Breakfast was bread, pastry, cereal, juice. Also, sausage and egg patties.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 795Martin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 22 April 2017

Dear Valued Guest,

Thank you for staying with us at the Quality Inn & Suites. We appreciate your comments and we hope to see you again.

Thanks,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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