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All reviewsfire pitmall of georgiafront deskgreat hotelmini fridgerewards memberrestaurants and shopsbusiness staya great stayclean roomsfree breakfastone night stayhot tubdefinitely stay here againenjoyed my staykellybistro
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Reviewed 22 December 2017

The staff at this hotel is one of the best I met when travelling in the US. They are friendly, helpful, and really passionate about their works. The hardware of the hotel is not really new, but clean and convenient enough for customers. Highly recommend for business or leisure trip here.

  • Stayed: December 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank wenyus2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, General Manager at Courtyard by Marriott Atlanta Buford Mall of Georgia, responded to this reviewResponded 5 February 2018

Wenyus2016,

Greetings!

Thank You for sharing your experience at the Courtyard by Marriott – Buford/Mall of GA through Trip Advisor.

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank You again for your time and come visit us again soon.

Sincerely,
Julie Muriuki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

I had the worst experienct Ive ever had at a hotel. I had to cange rooms twice because of problems which I wont go in to. I was awardwd free breakfast for the duration of my stay but after eating it the first day I didnt again. Fruit was old and the rest didnt taste well

Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank ronaldbugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, General Manager at Courtyard by Marriott Atlanta Buford Mall of Georgia, responded to this reviewResponded 20 December 2017

Thank you for taking the time to share your feedback on Trip Advisor in regards to your recent stay at the Courtyard by Marriott – Buford/ Mall of GA.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the service failure. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Buford/Mall of Ga area.

Julie Muriuki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017

A great stay and an amazing breakfast staff with the “Lucy” duo! The rooms were very comfortable and the area around the hotel gave us so many options for eating and shopping! Lots of shopping! We will stay again some day.

Stayed: December 2017, travelled with family
Review collected in partnership with this hotel
Thank Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, General Manager at Courtyard by Marriott Atlanta Buford Mall of Georgia, responded to this reviewResponded 20 December 2017

Greetings!

Thank You for sharing your experience at the Courtyard by Marriott – Buford/Mall of GA through Trip Advisor.

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank You again for your time and come visit us again soon.

Sincerely,
Julie Muriuki
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017

I stayed there for a week for work. The service is excellent, Everyone is really nice, big smiles on their faces. The amenities are good - small but good gym, small but great bistro, pretty nice room, renovated rooms, fast enough internet.... great free shuttle service to my work and nearby malls.... highly recommended and I would be happy to stay there again.

Room Tip: High floor room
Stayed: December 2017, travelled on business
Thank Big_Marcelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017

A bit of a mixed bag honestly.

The hotel was great, room was nice, bed very comfy.

The location is good to, a 5-10 minute walk to much of the mall and numerous options for dining.

The issue is the lack of a real restaurant at the hotel.

Though the website talks about the 'Bistro', it's not in any way a sit down restaurant.

It's a coffee bar, basically think Starbucks with a couple hot breakfast items.

You get in line, order the food and then they'll bring it to you.

You can't even get a glass of water for free though.

And heaven help you if you get there after 7, it seems the line never ends. You can wait 10 minutes to try to get your food while others are getting their coffee.

They need to split the lines between simply take out and order in, but haven't.

The food really isn't worth the wait though. On two separate days, I had to send it back as the eggs were cold and rubbery.

End result, the hotel is great but the 'restaurant' is crap unless you want an overpriced coffee and yogurt.

  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank gideonit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, General Manager at Courtyard by Marriott Atlanta Buford Mall of Georgia, responded to this reviewResponded 20 December 2017

Greetings!

Thank You for sharing your experience at the Courtyard by Marriott – Buford/Mall of GA through Trip Advisor.

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With the spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank You again for your time and come visit us again soon.

Sincerely,
Julie Muriuki
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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