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Reviewed 7 June 2018 via mobile

This was our second time here (in 10 months). Unfortunately, the weather was a nightmare and caused us to cancel our second night and leave earlier than we wanted. We also lost oht on our second day park tickets because we took the chance and wasted them on a day that looked promising. In the end, it was not worth it. Water park closed after 2 hours of beinf opened. Rides were all closed besides 3 that we could find that were indoors (one being under a roofing). Rides stayed closed for a very long time, leasing us to walk around the oark in the rain, which we didn’t mind. But we came for the rides and waterpark. Completely disappointed in the waste of park tickets that i paid alot of money for.
Hotel was awesome as far as themes go. But theres only so much you can do inside a hotel for days that are ruined by severe weather. Especially when you drive more than 15 hours to come here.

Stayed: May 2018, travelled with family
1  Thank Jackiethomas28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 11 June 2018

Hello and thank you for your review! We are sorry you experience inclement weather. Please feel free to email into LLF.Experience@LEGOLAND.com and speak to someone about the tickets for the inclement weather.

Thank you,
Paul P

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Reviewed 6 June 2018 via mobile

I usually avoid these types of hotels where everything centers around the kids, however, I'm so glad we went because the kids had a blast! The hotel staff is super friendly and accommodating. The room was clean and the hotel in general was clean despite the tons of kids running all around. The food is good too! It's a pricey stay but worth every cent!

Stayed: June 2018, travelled with friends
Thank caitiep85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 7 June 2018

Thank you for your review! We are so happy that you and your children enjoyed their time here at the hotel. We hope to see you again soon.

Thank you,
Paul P

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Reviewed 3 June 2018

This was our 4th time. Kids still love the rooms, fight over which bunk they get this time! Had rain every day, but rides still were going. Third day we woke to pouring rain. Heartland girls were in the lobby with hula hops, blocks, games. Not a total bust. We went out into the park when it let up and returned when it was pouring. Loved the master builder too! Food was better this time and there was plenty to choose from.

Room Tip: Away from the elevator is better for less noise.
  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank chrisandaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 6 June 2018

Hello and thank you so much for your review! We are so happy that you were able to enjoy everything despite the rain. We hope to see you again soon at the Hotel.

Thank you,

Paul P

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Reviewed 3 June 2018 via mobile

Went to celebrate my nieces and nephew birthday and we were in awe the minute we pulled up to the resort! My family loved everything about the resort! The only bad time we had was when it started to rain and due to the weather, the water park and most of the rides through out the park had to close down! Other than the weather, it was a great time! The kids LOVED the hotel especially our room and the prizes they found in the room after solving the treasure hunt.

Stayed: May 2018, travelled with family
Thank craymond88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 3 June 2018

Thank you so much for your amazing review! We are so happy that your niece and nephew enjoyed their trip. We hope to see your family again soon.

Thank you,
Paul P

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Reviewed 2 June 2018

We had a recent stay here as were were enjoying LEGOLAND. The hotel is average, but the kids really enjoy it. The elevators are fun, and the food at the buffet has a good selection. The scavenger hunt is fun for the kids, and the Master builder sessions are great. BUT the hotel could have a few little tweaks to move it from average to great!
We were there is may and it was so very humid, not sure if they have dehumidifiers on or available. Our wet clothing did not dry during out entire stay. We were a bit disappointed that all the dishes (cups etc.) in the room were disposable, would would value the hotel being more environmentally responsible and moving away form single use plastic.
The pool was fantastic, but crowded... any plans for expansion?

Room Tip: Don't order a birthday cake, as this was as expected and the kids did not enjoy.
  • Stayed: May 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank CanMommyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul P, Manager at LEGOLAND Florida Hotel, responded to this reviewResponded 3 June 2018

Thank you so much for your review! I have passed along the dish information. We hope to see your family again soon.

Thank you,
Paul P

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